Store Manager

Store Manager | Luxury Fragrance | Central London

Salary: Up to £36,000 + Competitive Bonus + Excellent Benefits

We are partnering with a prestigious, fast-growing international luxury fragrance house to appoint an experienced Store Manager for a luxury retail location in Central London.

Renowned for its exceptional craftsmanship, distinctive fragrance collections and dedication to the art of perfumery, this is an exciting opportunity to join a brand that continues to strengthen its presence within the global luxury market.

We are looking for a passionate, commercially driven leader who thrives in a luxury environment, excels at developing high-performing teams and understands how to deliver exceptional client experiences that build long-term loyalty and drive commercial success.

The Role

As Store Manager, you will take full ownership of the boutique's commercial performance, operational excellence and team development, acting as a true ambassador for the brand.

You will lead from the front, combining strong commercial awareness with a genuine passion for luxury service, clienteling and the art of fragrance storytelling.

Key Responsibilities

• Commercial Performance: Drive boutique sales, achieving and exceeding targets through effective KPI management, conversion, productivity and strategic commercial initiatives.

• Leadership & Development: Recruit, inspire, coach and develop a high-performing team, fostering a culture of accountability, collaboration and exceptional service.

• Luxury Client Experience: Deliver outstanding personalised service through expert fragrance consultations, storytelling and a deep understanding of luxury customer expectations.

• Clienteling & Relationship Building: Develop a loyal client base, strengthen VIP relationships and implement initiatives that encourage repeat business and long-term engagement.

• Business Development: Identify opportunities to grow the boutique's performance through local partnerships, exclusive events, client engagement and effective relationship management with key stakeholders.

Operations & Brand Standards

• Oversee all aspects of daily boutique operations, ensuring a seamless and elevated customer journey.

• Manage stock control, inventory accuracy, replenishment and visual merchandising in line with brand standards.

• Analyse sales reports, monitor KPIs and implement action plans to maximise commercial opportunities.

• Ensure the team demonstrates outstanding product knowledge and consistently represents the brand's luxury positioning.

• Coordinate fragrance launches, exclusive events and VIP client appointments.

• Maintain the highest standards of operational efficiency, compliance and boutique presentation.

What We're Looking For

• Proven management experience within luxury fragrance, beauty or premium retail, ideally as a Store Manager, Boutique Manager or experienced Assistant Store Manager.

• A strong commercial track record with the ability to drive sales, achieve targets and manage business performance.

• Genuine passion for luxury fragrance, niche perfumery and experience-led selling.

• Excellent leadership and coaching skills, with experience developing and motivating successful retail teams.

• Strong clienteling expertise and the confidence to build meaningful relationships with an international luxury clientele.

• A hands-on, entrepreneurial mindset with excellent communication, organisational and problem-solving skills.

• The ability to balance commercial priorities with exceptional attention to detail and luxury service standards.

What's On Offer

• Salary up to £36,000 per annum

• Competitive performance-related bonus

• Generous product allowance and staff discount.

• Enhanced wellbeing and personal development benefits, including additional leave.

• Private medical and dental cover.

• Access to exclusive fragrance launches and new collections.

• Career development opportunities within a growing international luxury fragrance house.

Take the Next Step in Your Luxury Career

If you are an inspiring retail leader with a passion for luxury fragrance, a strong commercial mindset and the ability to create exceptional client experiences, this could be your next exciting career move.

Apply today or contact Christos at Zachary Daniels for a confidential conversation.

BH37863