Female Support Worker

Female Support Worker – South Norfolk

Salary: £27,234.89 per annum

Hours: 38 hours per week

Shift Pattern: Monday – Friday between 9am – 5pm

(No weekends)

Plus rostered on-call

Ref: HP020

Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies

Due to the remote location of the service, a full driving licence is essential.

Please note that we do not offer visa sponsorship. Applicants must have the right to work in the UK and provide relevant documentation if appointed

Support Worker – Domestic Abuse Service

Make a meaningful difference every day

We believe everyone has the right to live safely, free from abuse, and with the opportunity to rebuild their lives with confidence and dignity. As a Support Worker within our Domestic Abuse Service, you will play a vital role in helping individuals and families navigate some of the most challenging periods of their lives.

Working across dispersed safe accommodation and community-based services, you will provide compassionate, trauma-informed, and strengths-based support that empowers people to achieve their goals, increase their independence, and create safer futures.

This is an opportunity to join a service that puts people at the heart of everything we do, where empathy, respect, inclusion, and empowerment guide our approach.

About You

We are looking for someone who is passionate about supporting people and committed to creating safe, supportive environments where individuals feel heard, valued, and respected.

You will:

• Demonstrate genuine empathy and a strong commitment to helping people overcome barriers and achieve positive outcomes.
• Take a person-centred approach, working collaboratively with customers to develop support plans that reflect their individual strengths, goals, and aspirations.
• Be confident in identifying and managing risk, while promoting informed choice and independence.
• Build positive, trusting relationships with customers, colleagues, and external partners.
• Understand the importance of safeguarding and working collaboratively to ensure the safety and wellbeing of those you support.
• Recognise and value lived experience, advocating effectively for customers and ensuring their voices are heard.

What You’ll Do

As a Support Worker, you will:

• Work alongside customers to develop personalised safety and support plans that focus on strengths, recovery, independence, and long-term wellbeing.
• Provide practical and emotional support, helping individuals and families make informed decisions and build confidence in achieving their goals.
• Carry out risk assessments, safety planning, referrals, and safeguarding activities in line with legislation, best practice, and organisational policies.
• Collaborate with partner agencies and professionals to deliver coordinated, holistic support tailored to individual needs.
• Build and maintain strong relationships within local communities, creating opportunities that enhance customer outcomes and strengthen support networks.
• Empower customers to access education, training, volunteering, employment, and community resources that promote independence and social inclusion.
• Act as a compassionate advocate, listening to customers’ experiences and ensuring they are supported to make choices that are right for them.

Why Join Us?

By joining our Domestic Abuse Service, you will become part of a team that is committed to creating safer futures and supporting people to thrive. You’ll have the opportunity to make a genuine impact while working in an environment that values compassion, collaboration, respect, and continuous learning.

If you are committed to empowering others, championing equality, and delivering high-quality, person-centred support, we would love to hear from you.

More benefits of joining :

When you join Orwell, you become part of a values driven team that puts people first. You’ll also enjoy a range of benefits designed to help you feel valued, supported, and able to thrive, including:

• 22 days annual leave (pro rata)
• Reward and recognition awards.
• Free DBS checks.
• Cashback Health plan.
• Access to Blue Light Card – membership fees apply.
• Ongoing training and development & opportunities to progress in your role through the Orwell Academy
• Wellbeing programme.

Person Specification

• GCSE Maths and English (Grade 9-4 / A-C or equivalent)

Interview Date: To be confirmed

Before you apply

Orwell is committed to safeguarding, safer recruitment and equality of opportunity.

This role is subject to an Enhanced DBS check with Childrens’ Barred List. Applicants who have lived or worked overseas within the last five years may also be required to provide a Statement of Good Conduct.

As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from all backgrounds and will make reasonable adjustments throughout the recruitment process where needed.

If you don’t meet every requirement but feel you would be a great fit for the role, we’d still love to hear from you.

For support with your application, please contact our Talent Team at or .

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