Centre Assistant

Centre Assistant Reference: GNJZFXFO Location: RSPB Loch Leven, KY13 Contract: Permanent Hours: Part Time, Min 4 Hours per week Salary: £26,228.00 - £27,999.00 Per Annum, Pro Rata Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro Rata) We are looking for a catering assistant who thrives in a busy work environment, cares about delivering excellent customer service and wants to positively contribute to the successful operation of our café. The role consists of regular 4-hour shifts on Sundays, and the applicant would need to be available to cover additional shifts during the week as and when required. Are you energetic and enthusiastic with a desire to help nature by delivering excellent customer service? Would you like to join a friendly team at one of Scotland’s busiest and most important nature reserves? By becoming part of our team you’ll help to show our customers that visiting us is the best choice they could have made. If you are passionate about excellent customer service, we’d love to hear from you! About Loch Leven RSPB Scotland Loch Leven forms part of the Loch Leven National Nature Reserve and is made up of important wetland and woodland habitats. Ospreys, marsh harriers and swallows visit us in the summer, and up to 20,000 pink-footed geese fly in from Iceland each autumn to spend winter around the loch. Red squirrels are resident in our woodland. We offer a great day out for families, nature lovers and wildlife watchers and can be easily accessed from the Loch Leven Heritage Trail which brings many walkers and cyclists to the site. Our visitor centre, the busy hub of the RSPB reserve, looks out over our wetland and the loch to Kinross and the distant Ochil Hills. About the Role You will work as part of the team taking orders, serving and clearing away, and make creamy barista coffees. It can be a busy and often non-stop environment to work in, but if that’s your thing you’ll be in your element! Now, more than ever, hygiene in customer service settings is paramount so we’ll expect you to undertake training in this area including Food Hygiene training. Essential skills, knowledge and experience: * Enthusiastic approach to work, * Understanding of the principals of food hygiene; * Excellent verbal and written communication skills; * Problem-solving skills and ability to work on own initiative; * Ability to manage and respond to customer needs and feedback; * Working in target driven/pressured environment; * Working on the till, card machine, cashing up; * Ability to work as part of a team. Additional Information: This is a flexible, part time, permanent role for a minimum of 4 hours per week. Closing date: Tuesday November 24th, 2026 at 11:59 PM We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying. N.B. We reserve the right to close once sufficient applications have been received. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. xjnqpsq Contact us to discuss any additional support you may need to complete your application. No agencies please