Desktop Engineers

Job Description

Desktop Engineers wanted to assist the IT Teams in the role out of a new Management System and to add help on the IT infrastructure which is being updated at the same time - including PCs, printers, networking equipment, and Wi-Fi.

The site locations are across South Wales around Bridgend, Cowbridge, Barry, Portcawl and Llantrisant.

November10th to 13th

£200 a day Inside IR35

They need 2 more engineer to cover 1 or 2 sites.

Your role will be to assist the Technical Delivery team with:

Swapping out old PCs for new Intune-managed Windows 11 devices

Replacing label printers

Helping colleagues log on to their new devices for the first time.

In the days following conversion, you may be on-site to support HyperCare and snagging. Your role is to be the physical eyes, ears, and hands on the ground - resolving issues as they arise and ensuring the practice is running smoothly on the new setup.

When helping a colleague log on for the first time:

Select "Other user" or enter their email address at the Windows login screen

Their password is their Microsoft 365 password (their email password')

Once you have completed a PC swap at any site:

Remove and dispose of all cardboard packaging from new PCs - leave tidy

Label all old PCs clearly before removing them, then collate and store them securely on-site -in the agree a suitable storage location Old PCs must be retained locally in case a rollback is required

Screens are not being replaced at most sites - reuse the existing monitor with the new PC. If you need a different cable or adapter, contact the Onsite engineer as they will have a stock of common cables and adapters in their van