Master Technician

Lead VehicleTechnician - Avonmouth

Are you an experienced vehicle technician with advanced diagnostic skills?  Are you looking for a little more variety in your role?

We are seeking a highly skilled vehicle technician to join our Transport Services team as a lead vehicle technician This role aligns to the Master Technician role profile.  In addition to completing vehicle repairs, our Master Technicians are also required to:

• Support the delivery of change initiatives within the workshop
• Coach and support vehicle technicians
• Diagnose & repair specialist equipment, including police equipment and motorcycles*, and
• Provide resilience by deputising for the Workshop Controller and/or working from our satellite workshops when required

This is an exciting opportunity to play a key role in maintaining, repairing and developing a diverse fleet of operational vehicles that support frontline policing.

* As a Master Technician, you will be required to work on specialist police equipment and motorcycles; we will provide training where required.

What you'll be doing

• Apply technical knowledge and skills to effectively service, preventatively maintain and repair all types of fleet vehicles, including cars, commercial vehicles, motorcycles, plant and equipment.
• Deputising for the Workshop Controller, working within our Workshop Control office to allocate work and liaise with Service Reception and our administration teams where required.
• Working to the highest of standards to ensure officer safety whilst vehicles are driven and tested in the most arduous of conditions.
• Accurately record all labour, parts and consumables on your job card and uploading this to our electronic fleet management systems
• Diagnosing and resolving defects with vehicles and their police system installations, including police warning equipment, communication technology and on-board systems (we’ll train you on the maintenance of police equipment if necessary).  Where necessary, you may be required to accompany police officers on high-speed road testing.
• Remain up to date with technical and product developments around vehicle maintenance and on-board systems.  We’re proud to maintain a late-model fleet and are innovating nationally with the introduction of electric and hybrid police response vehicles.
• Quality assuring repairs and maintenance work to ensure vehicles remain safe, compliant and operationally effective.
• Supporting and developing workshop colleagues through coaching, mentoring and knowledge sharing.
• Identifying opportunities to improve efficiency, reduce vehicle downtime and enhance service delivery and supporting the implementation of new technologies.
• Master Technicians are required to occasionally work from satellite workshop locations to provide cover for any staff absence.  A fleet vehicle will be provided to travel to and from other workshops where required.

What we're looking for

Essential

• You must hold a City and Guilds Advanced Technical Certificate in the Automotive Industry (Level 3) or NVQ Vehicle Maintenance and Repair (Level 3) or BTEC in Motor Vehicle Engineering (Level 3) or equivalent.
• Strong communication and interpersonal skills, with the ability to explain technical information clearly to a range of audiences.
• A commitment to creating a culture of continuous development and learning.
• Must hold a full current driving licence and be prepared to become a Force authorised driver
• Must have previous practical experience of working within the motor vehicle trade with a strong vehicle repair background.  It’s essential that you have current and up-to-date knowledge of vehicle technology including electric vehicles to provide maintenance and repairs to a very high standard.

• We’re looking for a Master Technician that can work with us to continuously drive change and improve our Transport function. Experience working in a fast-paced, dynamic environment, with the ability to effectively support change is essential.
• The post holder must be computer literate and have experience of vehicle diagnostic equipment and/or fleet management systems (we currently use Jaama Key2).

Desirable

• A City and Guilds Motor Vehicle Engineering (Level 5) and/or membership of a professional institute such as AFP, IMI or IRTE.
• Whilst experience working with motorcycles and/or emergency service vehicles is desirable, training will be required to the successful applicant if required. 
• Previous experience of team development and the development of others.
• Previous experience liaising with customers and suppliers to deliver excellent customer service and industry-leading results, is desirable

What we can offer you:

Starting Salary with shift allowances included: £45,430 raising to £47,938.

We recognise the extensive skills and experience that a Master Technician can bring to our team, and we offer a range of financial, lifestyle and health benefits to support whatever stage of life you're in, including:

• A competitive salary for a 37-hour working week
• A Local Government Pension Scheme, with typical 28% employer contribution
• 12.5% shift disturbance allowance
• No weekend or bank holiday working
• Opportunity for overtime
• Genuine job satisfaction and the opportunity to make a difference
• Company provided tooling and laptop
• Company provided uniform and PPE
• Fully funded qualifications as required by the role
• Continuous professional development
• Employee Assistance scheme offering help through counselling services, legal advice, fitness advice, personal coaching and health assessment
• Access to Blue Light Card (for a £5 annual fee) offering discounts on products and services, shopping, days out, sporting events, and holidays

Additional information:

Working Hours:

The working hours will be split across a two-week shift pattern:

• Week 1 – Monday to Thursday working 07.00-15.00 and Friday 07.00-14.30
• Week 2 – Monday to Thursday working 11.00-19.00 and Friday 11.30-19.00

Reporting Line:

This role directly reports to a Workshop Controller.

Shortlisting will take place on week commencing 23rd November 2026

In person interviews will take place week commencing 30th November 2026

This role will be based at our Avonmouth workshop.  Travel to our other workshops in Bridgwater, Midsomer Norton and Yeovil will be occasionally required (we will provide a fleet vehicle for business travel). 

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.

If you would like to make a difference by maintaining fleet availability to support Policing, then this is the role for you. Click the link below to apply.