Creative Lead

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Job Reference greggs/TP/22876/65416

Apply for this job Number of Positions: 1 Contract Type: Permanent Shift Pattern: Monday to Friday, however some flexibility may be required depending on business needs Salary: Circa £70,000 per annum, depending on experience Contract Hours: Full time Location: Newcastle upon Tyne Closing Date: 22/11/2026 Job Category: Head Office Region / Site: Head Office Business Unit: Customer

Vacancy Information

We have a fantastic opportunity for a Creative Lead to join our Customer team here at Greggs. 

You'll lead the development of creative ideas and campaigns that drive sales, build brand fame and strengthen Greggs' position as one of the UK's most loved brands. Combining strategic thinking with outstanding creative judgement, you'll create distinctive work that captures attention, connects with customers and delivers real commercial impact. 

Leading a small in-house team, you'll shape creative output across a wide range of customer touchpoints, from major campaigns and product launches to everyday customer communications. Working closely with teams across Marketing, PR, Digital and Customer, you'll champion creativity across the wider function, ensuring every idea works harder for our customers, our brand and our business.

• Management Bonus Scheme which is worth up to 17.5% of your salary

• Pension scheme with matching employer contributions up to 7%

• Company car or car allowance

• Colleague discount, up to 50% off our own-produced products

• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• The opportunity to purchase additional annual leave twice a year

• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate

• Private Medical Insurance which is free for you and subsidised for your dependants

• Income Protection should you become unable to work due to long-term sickness

• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary

• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family

• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support

• Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Career progression and learning and development opportunities

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Greggs House, Newcastle Upon Tyne, NE12 8BU

What you'll do

Create campaigns that get people talking 

• Develop creative strategies and campaign ideas that