Digital Capability and Training Manager

Job summary

In the Department of Health and Social Care, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you would like to work in, we would love to hear from you.

The Digital Capability and Training Manager role sits within DHSC Digital in the Digital Capability and Training team.

DHSC Digital at the Department of Health and Social Care (DHSC) works with partners across the health and care system to realise the benefits of digital, data and technology, delivering end‑to‑end services for users and professionals.

DHSC Digital has a strategic role, partnering with policy and commissioning teams to deliver user‑centred, design‑led change and acting as a bridge between policy and digital delivery. The team supports DHSC and its arms‑length bodies (ALBs) by providing digital advice and training and embedding staff into beta and live delivery teams. We champion standards, accessibility and user‑centred design in everything we do.

The team works across 23 agencies and public bodies, supporting strong relationships, providing tailored digital advice, assurance and governance.

Job description

As a Digital Capability and Training Manager you will help deliver a digital capability programme, enabling approaches that will allow for a genuine, sustainable transformation and help the department build capability that will support DHSC and partner organisations to fully utilise the opportunities presented by applying digital approaches to the development of health and care services.

Working within the DHSC Digital team you will help to define and deliver how we support digital capability building, both through an effective training offer and sustainable resources and evaluate where we are having impact to constantly improve.

Person specification

As Digital Capability and Training Manager you will support our offer to scale digital capability across DHSC and its arm’s-length bodies by:

• Delivering the Learn Digital Curriculum which includes all logistics associated with delivery such as booking and creating events in addition to working collaboratively with our external supplier to support with the facilitation of all training modules
• Proactively embedding the new curriculum as an ongoing learning offer that builds capability across the whole department
• Implementing the evaluation strategy to ensure that we capture meaningful data and analyse the effectiveness of the curriculum to inform evidence-based improvements
• Delivering a combination of communications activities including writing compelling content, engaging the central teams to advertise and communicate training events as well as taking advantage of new promotional opportunities
• Researching and developing new learning content about the digital ways of working
• Supporting the facilitation of training courses and events
• Supporting the facilitation of a network of Government Digital and Data (GDaD) capability teams to communicate and come together to identify best practice and run shared events

This role is being offered on a 12-month fixed term basis.

Essential

We require the following essential experience:

• Excellent organisational skills and attention to detail – including facilitating the setup, monitoring and running of training events as well as post-event follow-up and feedback collection
• Ability writing clear and compelling content
• Agile and user centred mindset
• Experience of evaluating and analysing data to inform improvements
• Experience of working together in a team to solve problems

Desirable

• You have a Learning and Development (L&D) background or experience of working in a similar role
• Experience of Agile ceremonies such stand-ups/scrums and working in sprints
• Understanding of digital delivery within a government setting

Your normal place of work will be your contractual primary workplace, usually either London or Leeds. Within DHSC we offer non-contractual hybrid working. The expectation at present is a minimum of 60% of your working time spent in the office, enabling in person interaction and collaboration, and enhancing team working, learning, and support.

You will be asked to express a location preference during the application process. Please be aware that this role can only be worked in the UK and not overseas and some travel may be required across the DHSC estate.

Opportunities for some working from home may be available; other flexible working options may be discussed with the hiring manager in line with individual circumstances and business need.

There are a limited number of DHSC colleagues who have existing agreed homeworking contracts resulting from Our Future Estate Programme 2023-2024. Colleagues covered by these arrangements are eligible to apply for this role whilst continuing their agreed existing home working arrangement. Occasional travel to DHSC offices or other locations may still be required according to business need. Travel and subsistence will be provided in line with the pre-agreed homeworker arrangements.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Changing and Improving
• Working Together
• Communicating and Influencing
• Managing a Quality Service

Benefits

Alongside your salary of £44,054, Department of Health and Social Care contributes £12,762 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Applications will be sifted W/C: 16/11/2026

Interview date W/C: 07/12/2026

Interview location: By video

Further details and interview slots will be released to candidates who are successful at sift.

Applications will be sifted on: CV and Personal Statement.

An initial sift based on the personal statementmay be held if a large number of applications are received. Candidates