Learning Support Development Officer

Salary: £26,605.18 - 29,263.86
Hours: 37 hours
Weeks: 43 weeks

We reserve the right to close this vacancy early if a high volume of suitable applications is received.

To support the Learning Support Manager(s) in ensuring a high quality and consistent learning support service by leading the day –to-day training, development and professional practice of Learning Support Assistants.  The post holder will promote consistency across induction, probation and appraisal processes, maintain effective records and work closely with HR and the Training Administrator to identify, plan and coordinate training and development opportunities.
 
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Key Responsibilities & Safeguarding

Duties and Key Areas of Responsibility

• Plan and deliver the LSA induction programme (format as agreed with SAM and Assistant Principal Student Services), delivering face to face and online training ensure all new LSAs complete any and all mandatory training within required timescales.
• Support LSA Managers with the probation process providing training, feedback and observational support and consistency of approach.
• Carry out observations of LSAs, as part of the observation team, following appropriate training as arranged and agreed with the Assistant Principal Quality and MiS.
• Provide coaching, support and guidance as needed by individuals and teams following outcomes from observations.
• Support LSA Managers with the Review and Forward Planning (appraisal) process, including completion of Learning and Development Planning. Collate learning and development needs for the LSA team to inform planning.
• Provide written reports as requested for appraisals or other formal meetings.
• Ensure consistent delivery of training in order that LSAs can deliver effective support to students where behavioural and emotional and sensory needs are a barrier. (This to include CPI training).
• Ensure consistent delivery of training in order that LSAs can effectively support students with their care needs including observations and ongoing staff development.
• Ensure consistent training in order that LSAs can support students to access the curriculum including observations and ongoing staff development.
• In collaboration with the Support Area Manager/relevant staff develop and keep up to date a skills matrix for the LSA team (core and areas specific). 
• Ensure LSAs meet expected QAC service standards (behavioural awareness and support; awareness of group dynamics, developing relationships with groups and individuals, self-development, technical skills) via training and class observations.
• Advise and support the LSA Management team with strategies to improve individuals and teams' performance where required.
• Work alongside the HR and training department to plan and deliver training on planned training days and to ensure all training and development activity is recorded.
• Work closely with other members of the Student Services department to ensure that best practice is embedded by LSAs through close working with multi-disciplinary teams.
• To attend, engage in and contribute to Student Services and Teaching and Learning team meetings
• Continuously research and update your own training in line with most up to date legislation, policies, evidence best practice.
• Be willing to undertake further training to support the requirements of the role.
• To contribute to college quality assurance procedures and to the self-assessment, and other reviews, as appropriate.
• Plan, promote and maintain the aims and ethos of the College both within the teaching and learning context and within the corporate life of the College.
• To act as a role model for students and staff, behaving appropriately, maintaining professional boundaries, communicating effectively and being a calm and reassuring presence in college.
• Perform any other duties commensurate with the status and nature of the post and be willing to undertake further training to support the requirements of the role and to become a train the trainer.

General:

• Work with the Support Area Manager – Learning Support and the team to implement projects/ initiatives to improve our service.
• Adhere to the College’s Health and Safety Policy at all times, recognising responsibility for own safety and that of others.
• Act at all times in accordance with the Staff Code of Conduct, QAC Values of Respect, Excellence, Enabling, Collaboration and Inclusion.
• Comply with all Charity policies and procedures.

Other Duties 
QAC employees may be expected to undertake designated emergency response duties as part of their role. This includes:

• Receiving appropriate training, instruction and information to carry out emergency procedures safely and effectively.
• Responding to emergency situations in line with organisational policies and procedures.
• Supporting the organisation’s compliance with relevant Health and Safety legislation.

The above list is not exhaustive but is indicative of the general nature and level of responsibility of the work to be undertaken. The responsibilities and duties may vary from time to time without changing the nature of the post. The post holder will be expected to adopt a flexible approach to enable the efficient and effective running of the Charity. Please take time to review the job description attached.
Please upload a CV/Resume* with details of your full employment history (since leaving school,  including education, employment and voluntary work) including reasons for any gaps in employment. This should also include a statement of the personal qualities and experience you believe are relevant to your suitability for the post and how this meets the job description and person specification requirements. Your CV/Resume* will be re-produced in a standard format by the system (without personal identifiers) to assist us in our anonymised shortlisting process.

Safeguarding Commitments

As part of our commitment to safeguarding, and in line with updated guidance published in  September 2026, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application we have asked you to provide the account names, usernames and/or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.
 
Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College's Safeguarding Policies are available here.

We are deeply committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. All required pre-em