Lead Content Designer

Make complex information simple and help residents get things done online.Can you turn complex information into clear, accessible content that makes a difference? As our Lead Content Designer, you'll lead content design across West Northamptonshire Council's corporate website and microsites, helping residents find information, understand their options and access services as easily as possible. Working within Customer Services in our Resources Directorate, you'll shape the standards, principles and direction that underpin the Council’s digital content and online experience. This is a hands-on leadership role where you'll combine strategic thinking with practical delivery. You'll lead a small team of content designers, manage a large and varied digital estate consisting of more than 2,000 webpages and work with over 100 page owners across the organisation. Using your expertise in content design, accessibility and user-centred design, you'll help ensure residents can access clear, inclusive and consistent information whenever they need it.