Security Receptionist

• 40 hours per week
• 3.5 days out of 7 per week with various shift patterns
• Monday - Sunday Rolling rota 12 hour shifts 06:30 to 18:30 & 18:30 to 06:30
• From £12.97 per hour
• Access to Sodexo reward hub and discounts
• SIA licence required to be considered for this role

Job Description:

Join Sodexo as a Security Receptionist at Merville Barracks, Colchester, CO2 7UT, where you'll play an important role in maintaining a safe and welcoming environment for everyone visiting and working on site.

As the first point of contact, you'll provide a professional and friendly reception service, welcoming visitors, explaining site entry requirements and ensuring all security procedures are followed in line with Ministry of Defence (MoD) requirements.

If you're customer-focused, organised and have an interest in security and administration, we'd love to hear from you!

What you’ll do:

• Welcome and engage with visitors, staff and contractors, providing a friendly and professional first point of contact.

• Explain site entry requirements, check documentation and ensure visitors meet the necessary security criteria.

• Process and issue site passes in line with site procedures and contractual requirements.

• Manage reception computer systems and maintain accurate records, both electronically and on paper.

• Handle enquiries, provide information and direct visitors to the appropriate departments or personnel.

• Follow the correct incident reporting procedures, ensuring all relevant documentation is completed accurately.

• Maintain confidentiality and comply with GDPR requirements.

• Keep the reception area clean, tidy and professional at all times.

• Build and maintain positive relationships with clients, visitors and colleagues.

• Support with general administrative duties as required.

What you bring:

• • A valid SIA Frontline Guarding Licence.

  • Previous experience in a customer-facing role, ideally within reception, administration or security.

  • Excellent communication skills, both written and verbal.

  • Good IT skills and confidence using computer systems.

  • Strong attention to detail and the ability to follow procedures and standards.

  • A flexible and proactive approach, with the ability to work independently and as part of a team.

  • The confidence to deal with challenging situations and conflict professionally.

  • A good understanding of GDPR and the importance of confidentiality.

• Desirable (but not essential):

  • Experience working within a military environment.

  • Previous experience within the security industry.

  • Existing SC security clearance.

  • A full UK driving licence.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications