Delivery Standards Manager

Job summary

Do you have excellent project management skills with the ability to develop and implement measurable delivery standards on time and to budget?

Are you able to work effectively in a fast-changing environment and show high levels of resilience?

If so, this is an exciting opportunity to join the Food Standards Agency (FSA) as our Delivery Standards Manager, and we’d love to hear from you!

The FSA is a non-ministerial department of over 1600 people. We play a critical role in protecting public health and consumers’ wider interests in food across England, Wales and Northern Ireland. Our vision is an important one - to drive change, delivering “food you can trust” and working towards a healthier and more sustainable food system.

Job description

Our team plays a vital role in ensuring that food and feed regulation across the UK is effective, consistent and future ready. This work supports the wider purpose of the organisation by helping to maintain high regulatory standards, partnering with agencies such as local authorities and port health authorities to ensure safe, transparent and trusted food systems. You will join a multi location team that provides leadership across a range of statutory functions, core regulatory services and the development of modernised approaches to official controls. This role offers the opportunity to work collaboratively across the organisation, contributing to key areas of delivery policy and regulatory reform.

In this role you will build strong relationships with stakeholders to co-develop and deliver policy objectives across the food regulatory system. You will lead and manage projects that shape how official controls are delivered, including the development of governance frameworks for delivery partners. You will be responsible for managing services that support regulatory functions, responding to enquiries and providing technical guidance where required. The role involves designing, testing and implementing new and innovative approaches to regulatory delivery, supporting a more data driven and intelligence led model. You will ensure performance and reporting systems demonstrate compliance with UK regulatory obligations and will contribute to digital and data initiatives that strengthen delivery.

Please read before applying

This post is a temporary Fixed Term appointment available until 17/05/27 due to limited funding for project work. There may be the potential, but no guarantee, of extension or permanency.

Candidates that are already established Civil Servants or from non-departmental public bodies (NDPBs) will come to the FSA on a Loan basis and will need to request permission from their Home Department for the Loan prior to applying for this vacancy.

Note for FSA employees

You must seek approval from your substantive manager before applying for any non-permanent vacancy - please refer to the ‘Temporary internal appointments framework’ on the FSA intranet for more details. Please note that if applying for a temporary post within the FSA or elsewhere on promotion, successful appointment will not automatically result in a permanent promotion - you will revert to your current substantive grade at the end of the Fixed Term or Loan period (unless funding has been approved to make the post permanent).

If you are applying for a vacancy on a Loan basis you MUST seek approval from your Director in line with our FSA Staff loans policy

Person specification

Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process.

We look forward to receiving your application and wish you every success.

Qualifications

A “suitable or appropriate” qualification as outlined in the Food and Feed Law Codes of Practice

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Communicating and Influencing

Benefits

Alongside your salary of £44,087, Food Standards Agency contributes £12,772 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached Terms and Conditions statement.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Full details of the selection process are detailed in the attached candidate pack.

Application and shortlisting

You will be asked to provide personal details (not seen by the Panel) and to confirm your eligibility to apply for the role.

Technical: You will be asked a question to confirm that you meet the Technical requirements of the role.

• A “suitable or appropriate” qualification as outlined in the Food and Feed Law Codes of Practice

If you cannot answer yes to this question – you will not be able to proceed further with your application.

You will then be asked to complete an application which will be used to assess you against the following essential criteria.

Essential criteria

Experience

• Lead criteria: Experience of delivering official controls on behalf of a competent authority.
• Experience of managing projects to develop and implement measurable delivery standards on time and to budget
• Strong influencing and effective personal engagement skills
• Strong analytical skills, weighing up different sources of information to underpin operational deci