Logistics Manager

The Logistics Manager is responsible for leading logistics, warehousing, and distribution operations regionally to ensure products are delivered on time, in full, and in line with inventory, quality, and customer service objectives.

The role drives operational excellence through strategic planning, team leadership, continuous improvement, and the effective management of logistics partners, systems, and resources to support business growth.

This role is based on-site at our Global Distribution Hub in Crawley, West Sussex!

What You'll Be Doing:

• Lead regional logistics, warehousing, and distribution operations to deliver products on time, in full (OTIF), while achieving inventory and service level targets.
• Develop and implement logistics strategies, processes, and systems to support business growth across direct markets and third-party logistics (3PL) partners.
• Manage regional logistics providers, couriers, and 3PLs, monitoring SLAs, KPIs, transport performance, and cost efficiency.
• Conduct periodic meetings with key critical regional suppliers to review performance and develop good working relationships
• Review transport metrics to optimize transport methods and lanes for performance and cost
• Oversee warehousing, inventory management, receiving, and order fulfilment operations to maximise operational performance.
• Analyse operational data and customer feedback to identify improvement opportunities, optimise processes, and drive continuous improvement.
• Be the regional lead logistics person for projects, including system implementations, process standardization between distribution centres, and continuous improvement projects.
• Manage, develop, and motivate the logistics team through performance management, resource planning, SOP documentation, recruitment, and coaching.
• Monitor and report on logistics performance, transportation costs, operational metrics, and business KPIs to support strategic decision-making.
• Report key metrics to support the development of operational budgets, forecasting, and cost-saving initiatives while ensuring efficient use of resources.
• Ensure compliance with Health & Safety, Quality, GMP, regulatory requirements, and company policies, promoting a culture of safety, continuous improvement, and operational excellence.

What Experience & Skills You Will Need:

Essential

• Proven work experience in a fast paced, high-volume warehousing, logistics or distribution environment.
• Proven experience of leading strategic projects and business development.
• Proven ability to implement process improvement initiatives, will strive for continuous improvement.
• Experience with exporting and working within export trade requirements.

Desirable

• BS degree in logistics, supply chain management or business administration.
• Lean Six Sigma Yellow, Orange, Green.
• IOSH certification.
• Experience working with Oracle NetSuite and Oracle NetSuite WMS.
• International Trade training or certification.
• Knowledge of ERP systems.

What We Can Offer You:

• Annual Wellbeing Reimbursement (for Spa Treatments, Gym Memberships, Dentistry & more!)
• On-site Parking & Restaurant for convenience and cost efficiency
• Private Healthcare & On-site Monthly Massages
• Pension Plan to secure your future
• Cycle-to-Work Scheme to stay active and eco-friendly
• Enhanced Parental Pay to support growing families
• Referral Bonus to be rewarded for recommending talent