Senior Administrator - Commissioning

Job summary

Please note that if you are applying for this role as an internal secondment from a permanent Surrey and Sussex ICB role, you will need to have confirmation that this will be supported by your current line manager. There is no automatic right to a secondment.

The Senior Administrator -Commissioning plays a leading role as part of the commissioning team sourcing placements and packages of care. The role will require travel on occasions, across Surrey and Sussex. Access to transport is therefore necessary, be it personal or public. All AACC staff are expected to work flexibly, when required, to meet the needs of the service.

Main duties of the job

The key responsibilities of the postholder are:1.To provide a full administration service to the AACC Team from initial referral and throughout the procurement and placement process. Working with a range of Care Providers to develop relationships and establish appropriate placements and packages of care to achieve the most effective patient outcomes and to ensure financial reconciliation.2.To engage and undertake negotiations regarding fees and elements of the service to ensure the service is appropriate for the needs of the service user, whilst ensuring best use of resources and value for money for the NHS.3.To receive requests for a care service and manage the lifecycle of the placement or package of care from initial request for a service, identifying the most appropriate Care Provider and placing with the service.4.To work with AACC Practitioners, Case Managers and Social Workers, Local Authority, and external providers to help source, negotiate and advise of the most appropriate type of service for service users based on clinical need, outcome, cost, and efficiency.5.To process work in accordance with internal Standard Operating Procedures and ensure that clinical and financial related documentation is entered onto databases for all applicants/clients in a timely manner.

6.To liaise with families or representatives, ensuring they are kept fully informed and up to date throughout AACC processes.

About us

The Integrated Care Board (ICB) has the responsibility to decide what health services are needed in Surrey and Sussex and set out how they'll be provided, making sure hospitals, primary care, and other services work together, rather than in silos, for the benefit of everyone in the community. NHS Surrey Heartlands and Sussex ICB achieve this by working in partnership with local health and care organisations, staff, patients, carers, families and the public, to support three million people across Surrey and Sussex to live healthier lives.

Together, we have an ambitious vision for improving health and care services across Surrey and Sussex. We are working to: - Improve health and care outcomes for everyone, with a focus on preventing ill health and proactive care. - Tackle inequalities to reduce unfair gaps in access, experience, and outcomes. - Get better value from our services by enhancing productivity and value for money. - Support local communities to grow and thrive through social and economic development.

We also work with NHS trusts and organisations which deliver healthcare services through developing Provider Collaboratives to improve healthcare pathways, so local people experience better care and outcomes.

Job description

Job responsibilities

For full details please see job description attached.

The job description is an outline of the tasks, responsibilities and outcomes required of the role, and the job specification is an outline of the skills, experience and qualities needed. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Job description
Job responsibilities

For full details please see job description attached.

The job description is an outline of the tasks, responsibilities and outcomes required of the role, and the job specification is an outline of the skills, experience and qualities needed. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Knowledge, Training and Experience

Essential

• Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
• Significant administrative/ secretarial experience including initiating and maintaining office systems
• Demonstrable experience in dealing with the public and dealing with sensitive and confidential information
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access
• Understanding of Confidentiality and Data Protection Act.
• Knowledge of NHS issues

Communication & Relationship Skills

Essential

• Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
• Ability to work under pressure in a busy working environment and able to multi-task
• Effective team working
• Minute taking

Equality and Diversity

Essential

• Understanding of and commitment to equality of opportunity and good working relationships

Autonomy

Essential

• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales

Other

Essential

• An ability to maintain confidentiality and trust
• Professional, calm and efficient manner
• Commitment to continuing professional development
• Positive and flexible approach to work
• Ability to demonstrate the NHS and ICS values and behaviours in all aspects of work and interactions with colleagues, stakeholders, patients and service users

Person Specification
Knowledge, Training and Experience

Essential

• Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience
• Significant administrative/ secretarial experience including initiating and maintaining office systems
• Demonstrable experience in dealing with the public and dealing with sensitive and confidential information
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access
• Understanding of Confidentiality and Data Protection Act.
• Knowledge of NHS issues

Communication & Relationship Skills

Essential

• Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
• Ability to work under pressure in a busy working environment and able to multi-task
• Effective team working
• Minute taking

Equality and Diversity

Essential

• Understanding of and commitment to equality of opportunity and good working relationships

Autonomy

Essential

• Ability to work on own initiative an