Internal Sales Administrator

Internal Sales Administrator Up to £30,000 pa basic salary Office based (Aldridge WS9 8SX) Do you have experience in a fast-paced sales administration environment and enjoy working with both data and people? About us B&D Plastics, a specialist distributor of industrial plastic pipework systems, valves and flow control products, is looking for a highly organised and detail-oriented Internal Sales Administrator to provide a first-class customer experience. You will play a key role ensuring smooth day-to-day operations, processing paperwork, managing customer enquiries, liaising with suppliers, and supporting the overall sales process. Duties & responsibilities Process sales orders accurately and efficientlyMaintain and update customer records and databasesPrepare quotes, invoices, and reportsLiaise with customers, suppliers, and internal teamsSupport the sales team with administrative tasksMonitor stock levels and coordinate deliveriesManage and resolve customer queries in a timely and efficient manner.Provide product information and tailored advice.Collaborate effectively with colleagues to provide quality customer service.Develop positive long-term relationships with customers. Skills & experience Previous experience in a sales administration or similar roleStrong organisational and multitasking skillsExcellent communication skills, both written and verbalHigh attention to detail and accuracyAbility to work independently and as part of a teamStrong commitment to providing quality customer serviceDetail oriented, with a high level of accuracyIT literate (including experience with CRM systems)Knowledge of mechanical pipework industry would be advantageous What’s on offer Up to £30,000 pa basic salary25 days holiday (plus bank holidays)Ongoing training and developmentSupportive, collaborative team culture If you have a positive attitude, strong customer focus, and a desire to make a difference in a growing business, this could be your perfect fit. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.