Practice Operations Coordinator

About the role A growing professional consultancy is looking to appoint a Practice Operations Coordinator to help improve the way the business operates day to day. This is a newly created position and will suit someone who is highly organised, proactive and enjoys taking ownership. The role will work closely with the Managing Director and wider team, helping to introduce better systems, improve processes and provide reliable operational support across the practice. This is not a traditional administration role. The successful candidate will have the opportunity to make a genuine impact on how the business operates and develop the role as the practice grows. Key responsibilities Take ownership of general practice and operational administrationSupport the Managing Director with diary management, meetings, correspondence and follow-up actionsHelp establish and maintain effective internal systems and processesSupport invoicing, debt collection, expenses and financial administrationProvide additional support and resilience around Sage and liaise with external accountants where requiredCoordinate timesheets and help improve visibility of project performance and resource utilisationAssist with project set-up, document control, bids and proposalsIdentify areas where processes can be improved and reduce unnecessary manual administrationCreate and maintain clear procedures to ensure key processes have appropriate backupProduce straightforward operational and management informationProvide wider support across the practice as requiredAbout you The ideal candidate will be someone who is confident taking ownership rather than waiting to be told what to do. You will be comfortable managing a varied workload, improving existing processes and working closely with senior professionals. You will ideally have: Previous experience in an operations, practice coordination, business support or senior administration roleStrong organisational and time-management skillsExperience supporting Directors or senior professionalsGood Excel, Word and Outlook skillsExperience with invoicing, financial administration or commercial informationSage or similar accounting software experience would be advantageousA proactive approach to improving systems and processesExcellent communication and attention to detailThe ability to work independently and manage competing prioritiesWhy join? This is an opportunity to join a professional consultancy at an exciting stage of its development and take ownership of a newly created function. The role offers genuine scope to shape how the business operates, take on increasing responsibility and potentially develop towards a Practice Manager position.