C&M Travel Recruitment
Reservations Agent
Reservations Agent at C&M Travel Recruitment, based in London, South East England, paying £30,000 - £32,000 per annum. This is a permanent role.
- Pay
- £30,000 - £32,000 per annum
- Hours and contract
- Permanent · On site
- Location
- London, South East England
- Closing date
- Sector
- Hospitality & Catering
10% below the typical rate for hospitality & catering
Reference 57497821
About the role
Reservations Agent
Our client is a bespoke accommodation service specialising in sourcing hotels, serviced apartments, and private housing to individuals and groups and mainly production crews. They are seeking a Reservations Agent to join their team. This role is Monday-Friday with a salary of up to £32,000.
Reservations Agent Responsibilities:
- Research and source suitable accommodation options based on client requirements
- Communicate with hotels and accommodation providers to gather rates, availability, and amenities
- Compile and present accurate accommodation proposals to clients
- Process bookings, manage documentation, and liaise with hotels to ensure smooth reservations
- Oversee group accommodation bookings, including rooming lists and rate negotiations
- Maintain and update the company’s master database with search results and booking details
- Act as a key contact for clients, managing expectations and resolving any in-house guest issues
- Strong communication skills with a professional and confident telephone manner
- Background ideally in hotels or serviced apartments
- Ability to negotiate rates and manage bookings from start to finish
- Skilled in multitasking and handling multiple projects with accuracy
- Proficient in PC systems, including Microsoft Word, PowerPoint, and Mac Mail
- Knowledge of Excel is essential
- A dynamic and vibrant work environment
- Opportunities for career growth and internal training
- A supportive team culture with like-minded professionals
Hours: Monday – Friday on a rotating schedule between 9:00 AM – 6:30 PM.
Reference: 57497821 · Posted 5 days ago · Closes 8 Dec 2026 · Listed via C&M Travel Recruitment
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