Admin Officer

Administrative Officer

Location: Leeds LS1 3JP

Pay rate - £13.25 per hour

Hours - 37 - Mon - Fri (between the hours of 8.00am - 5.00pm)

If you're at your best when details are right, customers are supported, and work matters, our client is looking for an Administrative Officer to help keep cases moving smoothly across the court and tribunal system. You'll work as part of a team in a busy environment where accuracy, professionalism and a "right first time" approach make a real difference.

What you'll be doing:
* Prepare papers, files and documents for court, tribunals, hearings and meetings
* Maintain and update records and complete data input on an in-house computer system
* Handle post opening and dispatch, including general photocopying and filing
* Provide effective support at hearings: ensuring materials are up to date and assisting with listing and rota needs
* Deal with counter, written and telephone enquiries-offering prompt, polite customer service
* Schedule and support meeting rooms, agendas, joining instructions and handouts
* Clerking support for civil and family courts and tribunals, including checking files and ensuring the right information is in place
* Check and verify documents, records and statistics against criteria and procedures
* Contribute to continuous improvement, following processes and guidelines (and escalate complex issues to a team leader/supervisor)
* Undertake basic calculations and straightforward reporting, including supporting efficient juror calling numbers

What you'll bring:
* Excellent administrative ability with a strong attention to detail
* Confident customer service skills across face-to-face, phone and written contact
* Good computer skills to complete the day-to-day administrative workload
* The ability to follow processes, use discretion within systems, and solve problems in line with guidelines
* Confidence communicating professionally with members of the judiciary, legal professionals and other stakeholders

Additional information:
* Flexibility may be needed to work occasionally at other local offices in the Leeds area.
* Some ad hoc opportunities within the band may be available.

Apply now to join a supportive operational team where your accuracy, initiative and customer focus help deliver essential public services.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.