Administrator

Administrator

Salary: £24,500 – £28,160 per annum

Hours: 35 per week

Contract: Permanent

Location: Sutton

Job reference number: 1794

Cranstoun is a social justice and harm reduction charity that empowers people to make positive changes in their lives. We deliver a wide range of services across England, including drug and alcohol support, domestic abuse services, children and young people’s services, criminal justice and housing.

We are seeking a motivated, organised and enthusiastic Administrator to join our team and provide effective administrative support to ensure the smooth and efficient running of our services.

The successful candidate will work closely with colleagues, managers and other professionals, providing a high standard of administrative assistance across a range of duties. Responsibilities will include maintaining accurate records and databases, updating information on relevant systems, preparing reports, managing correspondence, responding to enquiries and supporting the day-to-day administrative requirements of the team.

You will help ensure that all enquiries are handled professionally, efficiently and with sensitivity. You will also be responsible for maintaining accurate data and ensuring that information is recorded, stored and managed in accordance with confidentiality requirements and relevant GDPR guidelines.

The ideal candidate will have excellent organisational and communication skills, strong attention to detail and the ability to manage competing priorities effectively. You will have good written and verbal communication skills, be confident using Microsoft Office applications and have the ability to learn new systems and processes. Previous administrative experience and familiarity with database or case management systems would be advantageous.

You will be able to work independently, use your initiative and contribute positively as part of a team. A professional approach, a positive attitude and a commitment to maintaining high standards of service are essential.

At Cranstoun, we value individuals who demonstrate integrity, enthusiasm, flexibility and a willingness to support the wider work of the organisation. This role offers an opportunity to contribute to the effective delivery of services that make a positive difference to individuals, families and communities.

Working arrangements are office-based. Flexibility in working hours may also be considered, subject to operational requirements.

If you are an organised and proactive individual with a passion for providing high-quality administrative support, we would welcome your application.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

All posts are subject to an enhanced DBS Disclosure.

Please note: We will not accept CVs for this role; only fully completed application forms will be considered.

Closing date: Sunday 8 November 2026