University of Surrey
Customer Services Assistant
Customer Services Assistant at University of Surrey, across the UK, paying £24,517 per annum. This is a permanent role.
- Pay
- £24,517 per annum
- Hours and contract
- Permanent · On site
- Location
- UK wide
- Closing date
- Sector
- Customer Advisor
21% below the typical rate for customer advisor
Reference 053226
About the role
The Role
We are looking for a friendly and enthusiastic Service Team Member to join our team at the on-campus Co-op store at the University of Surrey.
This is a permanent position working 32 hours per week. Our store is open 7 days a week, from 8:00am to 11:00pm, supporting students, staff and visitors throughout the day and evening.
As a Service Team Member, you will play a key role in providing excellent customer service and creating a welcoming shopping experience for our customers. You'll be part of a supportive team, helping to keep the store well-stocked, tidy and running smoothly.
What You'll Be Doing
• Providing friendly, helpful and efficient customer service
• Assisting customers and answering queries
• Replenishing stock and maintaining product displays
• Supporting the receipt and processing of deliveries
• Operating tills and handling transactions accurately
• Maintaining high standards of cleanliness and presentation throughout the store
• Working collaboratively with colleagues to ensure the store operates effectively
The Ideal Candidate
We are looking for someone who:
• Has a positive attitude and enjoys working with people
• Is reliable, flexible and willing to learn
• Enjoys working as part of a team
• Can work in a fast-paced environment
• Is able to work a variety of shifts, including evenings and weekends
Previous retail experience is not essential as full training will be provided.
What We Offer
• A welcoming and supportive team environment
• Full training and ongoing development opportunities
• 25 days annual leave, plus bank holidays
• Discounted food on selected Co-op product lines
• Access to University of Surrey staff benefits
• Opportunity to work in a vibrant and diverse campus community
Apply Now
If you're passionate about customer service and would like to be part of a friendly team serving the University community, please submit your application with a CV and cover letter on the University website.
Join us and help make our campus Co-op a great place to shop.
The University of Surrey reserves the right to close this vacancy early or extend based on Volume and Caliber of applications.
Closing Date: 10 Nov 2026
Area: Operational Services
Salary: £24,517 per annum pro rata (0.9 FTE)
Reference: 053226 · Posted 5 hours ago · Closes 10 Nov 2026 · Listed via University of Surrey
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