Service Manager

We are recruiting a Vehicle Service Manager to join our multi-franchise approved car dealership in Chippenham. This is a senior aftersales opportunity offering a negotiable basic salary, performance-related bonuses and uncapped on-target earnings of approximately £50,000 per annum. As Vehicle Service Manager, you will report directly to the Director and play a key role within our management team. We are seeking an experienced automotive professional who can lead an efficient, profitable and customer-focused aftersales operation.

Benefits:

• Negotiable starting salary, dependent on experience and current earnings.
• Monthly performance-related bonus scheme with uncapped on-target earnings of approximately £50,000 per annum.
• Personal company car.
• 30 days’ annual leave, including bank holidays.
• Workplace pension scheme.
• In-house manufacturer training and development.
• Staff purchase discounts.
• Excellent long-term career prospects within an established local dealer group.
• Working hours of 8:00am to 6:00pm Monday to Friday, plus one in two Saturdays from 8:00am to 12:30pm.

Duties of a Service Manager:

• The Vehicle Service Manager will lead and support approximately eight Vehicle Technicians, four Service Advisors, one Workshop Controller and one Parts Advisor.
• Manage the daily operation of the service department, maximising workshop efficiency and labour sales.
• Maintain high standards of customer satisfaction and ensure an excellent aftersales experience.
• Monitor departmental performance, implement improvements and protect our reputation.
• Work proactively with colleagues and senior management to achieve business objectives.

Requirements:

• Recent or current experience as a Service Manager or Aftersales Manager within a medium to large franchise-approved car dealership.
• The successful Vehicle Service Manager will be an effective leader with strong people-management and communication skills.
• A proactive, commercially focused and determined approach to improving customer satisfaction.
• Good IT literacy and the ability to work with relevant dealership systems.
• A full UK driving licence with minimal points.
• Residence within a reasonable commuting distance of Chippenham.

Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Chippenham and Wiltshire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.