Administration Officer

Your new role

• Provide effective case management including processing applications, contract/licence approval - claim management, amendments, remote inspection, case review and closure by following national instructions.
• Provide customer service function, giving verbal and written advice and communication to customers.
• Liaise with area staff on technical issues and queries involving direct liaison with the customer.
• Deal with public enquiries through triage to the Area teams or other appropriate staff where necessary.

What you'll need to succeed

• Experience of working in a busy administrative environment
• Ability to co-ordinate multiple work streams (projects/areas of work).
• Proactive and flexible working approach to delivering tasks.
• Highly competent IT user with experience of the MS Office suite of applications, especially Excel.
• Knowledge of SharePoint is desirable.
• Must pass a DBS check.

What you'll get in return

• Temporary role until March 2027
• £14.44 per hour
• Staff parking
• Hybrid working - 2 days per week in office
• 37 hours per week

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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