Recruit4staff
Customer Service Advisor
Customer Service Advisor at Recruit4staff, based in Wrexham, Wales, paying £26,500 per annum. This is a permanent role.
- Pay
- £26,500 per annum
- Hours and contract
- Permanent · On site
- Location
- Wrexham, Wales
- Closing date
- Sector
- Customer Advisor
14% below the typical rate for customer advisor
Reference 57512734
About the role
Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in Wrexham
Job Details:
- Pay: £26,500 per annum (depending on experience)
- Hours of Work: Monday to Friday 8.30 am to 5.00 pm | Potential need to work a Saturday (around 1 in 8) if needed (Paid at x1.5 rate)
- Duration: Permanent
- Benefits: Free parking, 20 Days holiday + Bank Holidays (increases by 1 day per year worked, up to 23 days)
Job Role: The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records.
Essential Skills, Experience, or Qualifications:
- Previous customer service experience
- Experience working with customer complaints and problem-solving
- Good MS Office literacy
Advantageous Skills, Experience, or Qualifications
- Confident communicator
- Able to cope under pressure in a call handling environment
Commutable From: Wrexham, Chester, Denbighshire
Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager
For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Reference: 57512734 · Posted 6 days ago · Closes 14 Dec 2026 · Listed via Recruit4staff
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