Digital Communications Officer

Why this role stands out

This is a rare chance to use your digital skills to tell stories that genuinely matter — and to help shape how a growing charity communicates its impact. As part of a small, ambitious team, you will lead projects, introduce new ideas, and visit services to meet the people behind Pact's work first-hand.

What you'll be doing

• Managing and developing Pact's social media channels and website
• Creating engaging content that showcases the impact of our services
• Planning, managing and evaluating digital communications activity
• Using analytics to improve performance and inform decisions
• Supporting website development and improving internal communications processes
• Gathering stories from colleagues, volunteers and service users

What we're looking for

• A creative communicator with strong organisational skills and attention to detail
• Experience in social media, content creation and digital best practice
• Confidence working independently and contributing ideas in a small team
• A genuine interest in the work Pact does and the communities we serve

What Pact offers

• Free advice, information and counselling service
• Contributory pension
• Corporate eye care scheme
• Cycle to work scheme
• Generous holiday entitlement
• Professional development and training opportunities
• A thorough induction and a supportive, enthusiastic team

About Pact

Pact is a respected independent charity working across England and Wales. We provide practical and emotional support to prisoners' children and families, to prisoners, and to those resettling back into the community. Our work is grounded in a belief in the innate dignity of every human being, with a focus on human relationships, family and community.

Other information

Pact is an equal opportunity employer and welcomes all applications, including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references covering a 5-year period, and declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment).

For an informal discussion about the role, email .

How to apply

If you want to use your digital skills to make a real difference, we'd love to hear from you. Click Apply Now to submit your application.