Customer Care Coordinator

Permanent Customer Care Coordinator Opportunity! Team Valley Location! Gateshead! WHAT IS IN IT FOR YOU? Annual base Salary of £29,500 per annum 37.5-hour weeks! Monday to Friday working hours, 8.30pm-4.30pm. My client is very flexible, you can also work 8-4 or 9-5. Full time, permanent position from day one. 20 days leave + Bank holidays + Christmas off. This is an office-based role in Gateshead The best in training, upskilling and self-development Upwardly mobile business encountering consistent growth Permanent position from day one A clear voice within the business. THE BUSINESS Our client is a highly reputable home improvements business who continue to go from strength to strength. Due to continual growth, they seek to appoint an Customer service professional on a permanent basis. THE ROLE Coordinate day‑to‑day project activities and maintain accurate schedules Make introduction calls and provide ongoing customer updates Handle incoming enquiries and resolve issues promptly Prepare and issue project documentation Arrange and monitor remedial or follow‑up work Support xjnqpsq general administration across the team THE PERSON Confident communicator with a professional manner Experience in coordination, scheduling or administration (preferred) Good IT skills, including Microsoft Office Positive, customer‑focused attitude TO APPLY Please apply for this position and your CV will go direct to Westray Recruitment Group