Hartwell Automotive Group
Service Advisor
Service Advisor at Hartwell Automotive Group, based in Abingdon, South East. This is a permanent role.
- Pay
- Not given by the employer
- Hours and contract
- Permanent · On site
- Location
- Abingdon, South East
- Closing date
- Sector
- Retail & Customer Service
Reference 574487815525699490
About the role
Hartwell Automotive Group Limited are seeking a Service Advisor to come and join the team in Abingdon where we represent Omoda/Jaecoo, Ford Car and Commercial Vehicles, and GMW Ora.
Are you a customer-focused individual with a passion for cars and excellent communication skills? We are looking for a Service Advisor to join our dynamic team at Hartwell
Why Join Us?
- Competitive basic salary + performance-based bonuses
- Ongoing training and career development
- Friendly, supportive work environment
- Employee discounts on servicing, vehicle parts & vehicles
- Opportunity to work with a new and rapidly growing automotive brand
- Pension, life assurance, health and retail discounts
What You Will Do:
- Greet customers and provide exceptional service
- Schedule and manage vehicle service appointments
- Liaise between customers and technicians
- Explain repair work and costs clearly
- Upsell additional services when appropriate
- Ensure a smooth and efficient workshop flow
- Liaise with technicians to coordinate the work schedule and progress updates
- Accurately manage booking systems, job cards, invoicing and customer records
What we are looking For:
- Previous experience in a service advisor role (automotive preferred)
- Strong customer service and communication skills
- Ability to work in a fast-paced environment
- Basic technical knowledge of vehicles (training provided)
- IT proficiency and attention to detail
- Strong organizational and admin skills, including familiarity with dealer software systems
- Neat, professional appearance; team player with keen automotive interest
If you are ready to take the next step in your automotive career, we’d love to hear from you!
Reference: 574487815525699490 · Posted 2 days ago · Closes 3 Dec 2026 · Listed via Hartwell Automotive Group
Apply for this job
This role is listed via Hartwell Automotive Group. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Signed in? Every job you apply for counts toward your weekly goal and badges. How it works
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.