Service Advisor

Our client, a franchise-approved car dealership in Corsham, is seeking a Vehicle Service Advisor to join its established aftersales team. Benefits: Starting salary of £28,588 per annum, increasing after probation performance-related bonus providing annual on-target earnings of £32,000–£33,000 and overtime paid at the standard rate 30 days’ annual leave, including bank holidays, increasing with length of service Monday to Friday, 40 hours per week Split-shift rota of either 8:00am–5:00pm or 8:30am–5:30pm, with no weekend working. Company pension scheme and life insurance Manufacturer-accredited training and career development opportunities Staff purchase discounts, on-site parking, and a health and wellbeing programme Long-term career prospects within an independent, family-owned dealer groupDuties of a Service Advisor: As a Vehicle Service Advisor, greet customers professionally within the Service Department Manage workloads, allocate tasks, and ensure customer deadlines are achieved Liaise closely with the workshop and chase work in progress Keep customers informed about the progress of their vehicle Promote additional products and services where appropriate Liaise with the manufacturer to authorise warranty repairs Deliver consistently high standards of customer service and customer satisfactionRequirements: Previous experience as a Vehicle Service Advisor would be advantageous Individuals without Vehicle Service Advisor experience will be considered if they have a strong customer service background Excellent communication and organisational skills Good IT literacy and the ability to manage multiple xjnqpsq tasks effectively A full UK driving licence with minimal points General knowledge of warranty procedures is desirable but not essential To succeed as a Vehicle Service Advisor, you must be customer-focused, reliable, and committed to delivering an excellent serviceContact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Corsham and Wiltshire, today to discover more about this fantastic opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today