Administration Assistant

About this Role

Are you an organised Administration Assistant looking for a part-time opportunity, or perhaps an experienced Administrator looking for a fresh challenge within the truck and trailer industry? If so, our P/T Administration Assistant role at Dawsongroup Truck and Trailer could be just what you are looking for, providing essential administrative support to our customers and internal teams.

You'll play an important role in keeping our central accounts administration running smoothly, helping us deliver the high standards of service our customers expect.

• Maintain and manage centralised customer insurance databases and documentation.
• Compile and distribute management information reports.
• Update internal systems with new rates and expiry dates, ensuring information remains accurate.
• Process Penalty Charge Notices (PCNs) and Notices of Intended Prosecution (NIPs).
• Support the Central Accounts & Administration Manager and wider management team with additional administrative duties as required.

About You

We're looking for someone who takes pride in delivering a great service, has an eye for detail and enjoys keeping things organised. Previous customer service experience would be beneficial, particularly within a service-led environment, but we're equally interested in transferable skills and the right approach.

• Excellent written and verbal communication skills.
• A current, valid UK driving licence.
• Previous customer service experience within a service industry would be advantageous.
• An understanding of the transport or distribution industry would be beneficial.

You don't need to tick every box to be considered. If you have transferable experience and believe you could bring something valuable to the team, we'd love to hear from you.

About Us

Dawsongroup Truck and Trailer is part of Dawsongroup, an established asset rental business with over 50 years of experience supporting customers across the UK. We specialise in providing commercial vehicle and trailer rental and contract hire solutions, building long-term customer relationships through quality assets and excellent service.

• Established in asset rental since 1974.
• A recognised name within the truck and trailer rental market.
• Focused on delivering smarter asset strategies for customers.
• Committed to providing high standards of customer care and operational support.

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

About Your Future

Joining Dawsongroup means becoming part of a business that recognises the importance of its people and their contribution to our continued success. We want our employees to feel supported, valued and able to develop throughout their careers.

• 2x Life Assurance scheme.
• 24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme).
• Funded training and internal progression opportunities.
• Wellbeing and mental health support.
• Access to our DG Futures learning and development programme.

Ready to bring your organisational skills to a business that values the people behind its success? Take the next step in your career and join Dawsongroup, because our people are our greatest asset.