Business Systems and Reporting Analyst

Job reference: 006495

Salary: £35,000 - £38,000 dependent on experience

Department: Operations

Hours Per Week: 35

Closing date: 25/11/2026

Job Description

🌟 Are You the Candidate We’re Looking For? 🌟

At Shaftesbury, we’re looking for a Business Systems and Reporting Analyst to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.

We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.

Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.

This is a hybrid role that requires the ability to either travel to our Head office in Gateshead or to a national office within London.

💼 About the Role

The Business Systems and Reporting Analyst is responsible for delivering accurate, insightful and meaningful report that supports strategic and operational decision making across the organisation.

You’ll be responsible for:

• To work closely with stakeholders across all departments to understand business processes, analyse data relationships, automate reporting and develop innovative solutions.
• The role requires a curious and solution-focused individual with a passion for data, systems and continuous improvement.
• To work to design, develop and maintain interactive dashboards and reports using Power Bi.
• To deliver timely, accurate and insightful management information.
• To be an active part of Shaftesbury’s Care Operations Business Team.

This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.

🎁 Why Join Shaftesbury?

We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:

✨ Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
📚 Professional Development – Access to an excellent training and development programme
🏖️ Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
💰 Pension Scheme – Helping you plan for the future
💚 Wellbeing Support – Access to a comprehensive Employee Assistance Programme

💚 Why You?

You’ll bring:

• Strong organisational and administrative skills
• Excellent attention to detail
• The ability to manage multiple priorities
• A proactive, team-focused mindset
• Proficiency in data visualisation tools with an understanding of data management and programming management.
• Experience and ability to interpret National legislation and associated guidance
• Advance experience using Power BI.

🌈 Join Us

If you’re ready to contribute to a caring, inclusive organisation where your work truly matters, we’d love to hear from you.

Be part of something bigger. Be part of Shaftesbury.

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.