Support Worker

If you are enthusiastic, caring, and dedicated to making a difference, we would love to hear from you. Join our supportive team and help us deliver exceptional care to those who need it most.

• Providing practical and emotional support (telephone calls, welfare checks, shopping etc) and guidance to service users
• Responding to calls from Service Users.
• Providing reactive, focused, and flexible support to adults following a hospital stay to enable early discharge.
• Responding to referrals from Clinicians and Community Health Professionals
• Assess service users’ needs, complete and follow a support plan for the individual.
• Supporting service users in the weeks after hospital discharge or to prevent readmission.
• Taking someone to a hospital appointment that they otherwise couldn’t get to or be picking up prescriptions and shopping.

• A full UK manual driving licence and access to a vehicle.
• Good knowledge of services provided by the NHS and Social Care.
• To be able to make things great. You know how to improve service quality for the benefit of users.
• To be professional. You can deal with queries in a diplomatic and confidential manner.
• To love being flexible. Working hours out with the norm suits you.

Interested? The closing date for applications is 23.59 on Tuesday 10th November 2026.

In return for your commitment and expertise, you’ll get:

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) plus the option to buy extra leave.
• Pension Scheme:Up to 6% contributory pension.
• Recognition Platform:Managers can reward great work with retail vouchers.
• Discounts:Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Learning & Development:A range of career and learning opportunities.
• Will Writing Service:Access to a free will writing service.
• Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.