Service Manager

Pension Scheme

A Day for You

Clear Career Pathway

Salary £38755

Location Leeds / Harrogate

This is a Permanent, Full Time vacancy that will close in a month at 23:59 GMT.

The Vacancy

Service Manager – Leeds & Harrogate Cluster

£38,755 per annum ¦ Full-time ¦ Permanent

Our benefits include:

• Up to 33 days’ annual leave
• Blue Light Carddiscounts and benefits
• Pension scheme
• Ongoing training and professional development

• Opportunities for career development and progression

• Supportive, values-led working environment

We are looking for an inspiring and values-led Service Manager to lead and develop high-quality, person-centred support across our Leeds and Harrogate cluster.

You will provide strong operational leadership across a range of services, ensuring safe, effective and compliant delivery while motivating teams to achieve outstanding outcomes for the people we support.

You’ll champion active support, inclusion, independence and citizenship, while driving continuous improvement and innovative approaches to care.

Key responsibilities

• Lead, motivate and develop high-performing teams.

• Oversee day-to-day service delivery, staffing, rotas, budgets and resources.

• Maintain regulatory, contractual and safeguarding compliance.

• Drive continuous improvement through KPIs, data and service improvement plans.

• Build strong relationships with families, health professionals and key stakeholders.

• Support recruitment, retention, supervision, training and colleague development.

• Promote innovation, digital approaches and best practice across services.

About you

You’ll have management experience within health or social care and experience supporting people with disabilities, autism and/or complex needs. You’ll be an emotionally intelligent, adaptable and confident leader with excellent communication, organisational and problem-solving skills.

Essential requirements:

• NVQ Level 3 (or equivalent), with a willingness to work towards Level 5.

• Previous management experience within health or social care.

• Experience supporting people with disabilities, autism and/or complex needs.

• Full UK driving licenceand willingness to travel across the Leeds and Harrogate cluster.

This is a 24/7 service, so flexibility to work weekends, nights and participate in on-call arrangements is required.

If you’re passionate about empowering people to live extraordinary lives and can inspire teams to deliver excellent support, we’d love to hear from you.

#IND1

We recognise the importance of recruiting skilled, compassionate, and reliable staff, whilst demonstrating in practice our commitment to inclusion, safeguarding and promoting the welfare of adults at risk. Please be aware it’s a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre-employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices, for more information on criminal discloses you can visit Check if you need to tell someone about your criminal record: When you need to tell someone about your criminal record - GOV.UK 

About Us

The Benefits

Benefits

Clear career pathways

Up to 33 days holiday

Pension scheme

recognised qualifications

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Published

15 hours ago

Closing

in a month

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