Service Engineer

Taylor Hopkinson is actively pursuing a BESS Service Engineer to join a global leader in battery energy storage solutions dedicated to advancing the clean energy transition through innovative energy storage technology in Jacksonville, Florida. The organization develops and supports utility-scale Battery Energy Storage Systems (BESS) that improve grid reliability, integrate renewable energy, and deliver long-term value to customers worldwide. This professional will be responsible for supporting the O&M of utility-scale BESS throughout their operational life cycle. Working closely with the Service organization and engineering teams, this role ensures a seamless transition from project commissioning into LTSA supports post-commissioning engineering activities, and provides advanced technical expertise during the operations phase. The successful candidate will have extensive experience with DC- and AC-coupled energy storage systems, system integration, power conversion systems, controls, and troubleshooting complex BESS installations. Key Responsibilities Support the transition of newly commissioned BESS projects into long-term operations and maintenance. Coordinate the closeout of engineering action items and commissioning punch-list activities following project delivery. Serve as a technical resource for field service teams, service managers, authorized service partners, and customers throughout the operational life of projects. Review and validate project documentation, including engineering drawings, design specifications, block diagrams, and system interfaces to ensure operational readiness. Provide advanced technical support for troubleshooting, root cause analysis, and resolution of field issues. Develop corrective action plans, work instructions, and technical guidance for field personnel and service partners. Interpret single-line diagrams, electrical schematics, switching procedures, and system documentation. Maintain expertise in BESS, PCS, PMS, PPC, and SCADA platforms. Review and validate system integration, project specifications, certifications, and augmentation activities throughout the operational lifecycle. Support bid and proposal teams by providing operational feedback and technical expertise for future projects. Capture lessons learned and collaborate with engineering and product development teams to improve system performance and reliability. Coordinate annual performance testing and prepare technical reports for customers. Develop technical service bulletins and lead RCA investigations. Ensure compliance with applicable industry standards and codes, including NFPA 855, UL9540, UL9540A, UL1973, UL1642, UL1741 SA, and other relevant regulations. Qualifications Bachelor's degree in Electrical Engineering, Systems Engineering, or a related engineering discipline. Minimum 8 years of professional experience in electrical engineering, systems engineering, or utility-scale energy storage. Strong understanding of: BESS Power Systems PCS PMS SCADA and control systems Experience supporting utility-scale renewable energy or energy storage projects. Knowledge of power generation, grid integration, and electricity markets. Ability to interpret engineering drawings, electrical schematics, and technical documentation. Excellent analytical, troubleshooting, communication, and customer-facing skills. Willingness to travel approximately 50%. Ideally candidate must in Jacksonville, FL.