Centre Assistant – Basingstoke

Job Title: Centre Assistant / Office Assistant / Receptionist

Job Headline
Centre Assistant / Receptionist – Flexible Office Space, Ferndown | Customer Service & Office Admin Role with Career Progression

Job Summary

A well-established provider of flexible office space in Ferndown is seeking a Centre Assistant / Office Assistant / Receptionist. Ideal for candidates with experience in customer service, office administration, or reception, this role offers a professional, fast-paced environment, excellent benefits, and clear career progression opportunities.

About the Company

The client is a leading provider of flexible workspaces and serviced offices, delivering high-quality, professional environments for businesses of all sizes. With a strong reputation for customer service and front-of-house support, they create welcoming spaces where businesses and teams can thrive.

Key Responsibilities

• Act as the first point of contact for clients, visitors, and suppliers, providing professional front-of-house service.
• Build and maintain strong client relationships and ensure excellent customer service at all times.
• Support daily office operations, including meeting room bookings, office moves, and general administration.
• Distribute client post and parcels; assist with scanning, copying, and other office tasks.
• Monitor cleanliness, office supplies, and facilities; restock as needed.
• Complete health & safety checks, including weekly fire alarm testing.
• Ensure services are recharged correctly and procedures are followed.
• Maintain high standards across reception and communal areas.

What the Client is Looking For

• 6+ months’ experience in a service-driven role (retail, hospitality, reception, facilities, or office support).
• Professional, approachable, and confident with excellent communication skills.
• Organised, reliable, and able to multitask in a busy environment.
• IT literate (Microsoft Office – Word, Excel, Outlook).
• Eager to learn and develop a career in client services, office administration, or facilities support.

Benefits

• £24,785 basic salary.
• Career progression opportunities within the client’s business.
• 25 days holiday + bank holidays.
• Company pension (4% matched).
• Medicash health plan & life assurance.
• Weekly lunch allowance.
• Full uniform after probation.
• Regular team socials (summer & Christmas).
• Collaborative, professional working environment.

Ideal candidates will have experience in customer service environment, basic office administration, reception, facilities, retail or hospitality and be looking to develop a career within a professional business environment.