Customer Assistant

Looking for a fast-paced part-time retail role with one of the UK’s leading supermarket chains? Lidl is recruiting Customer Assistants to join stores across the country. This is an excellent opportunity to develop customer service and retail skills while working in a supportive team where every day is different. Whether you’re looking for flexibility alongside your studies or want to build a long-term career in retail, you’ll receive structured training, competitive pay and clear opportunities to progress within the business.

About Lidl

Everyone who works at Lidl brings something unique to the team, while sharing a collaborative approach, determination and a willingness to support one another. The business values teamwork, hard work and creating an environment where colleagues can develop, contribute and succeed together.

Lidl is committed to diversity, equity and inclusion, welcoming people from all backgrounds and encouraging everyone to grow in a fair, respectful and inclusive workplace.

The Role

As a Customer Assistant, you’ll enjoy a varied role where no two shifts are the same. From replenishing shelves and working on the tills to keeping the store clean, tidy and well organised, you’ll help ensure customers receive the high standard of service they expect.

Your responsibilities may include helping customers with questions and requests, working deliveries efficiently as they arrive, maintaining bakery stock by baking fresh products, merchandising Non-Food promotional areas and supporting the smooth day-to-day running of the store. You’ll work closely with colleagues to keep the business running efficiently while delivering excellent customer service.

Company Culture

Lidl believes that great teamwork is the foundation of its success. Colleagues support one another, work collaboratively and share responsibility for creating a positive shopping experience.

The company also offers genuine opportunities for career progression. With training and ongoing support, you’ll be encouraged to develop your skills and could progress into specialist store roles or other opportunities within the business.

Benefits and Perks

• Competitive hourly pay with equal pay structures.
• Additional pay for Bank Holiday and night shifts.
• 30–35 days’ holiday (pro rata).
• 10% in-store discount.
• Pension scheme.
• Enhanced family leave.
• Long service awards.
• Ongoing training and opportunities for career progression.
• Additional employee benefits designed to support your wellbeing and life outside work.

Requirements

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to work early mornings and late shifts where required.
• A positive attitude and the ability to adapt to changing priorities.
• A strong work ethic and commitment to helping your store succeed.
• A friendly, approachable manner and the ability to work well as part of a team.

If you’re looking for a varied retail role where you can build new skills, work with a supportive team and develop your career, we’d love to hear from you. Apply through Lidl’s official careers website by clicking the button below.