Service Helpdesk Coordinator
PROFESSIONAL SECURITY DOOR SUPERVISION LTD · Hertford, East of England
Service Helpdesk Coordinator at PROFESSIONAL SECURITY DOOR SUPERVISION LTD, based in Hertford, East of England, paying £30,000 - £35,000 per annum. This is a contract role.
- Salary
- £30,000 - £35,000 per annum
- Location
- Hertford, East of England
- Contract
- Contract
- Posted
- 3 weeks ago
- Closes
- 17 Aug 2026
- Sector
- IT Support
10% below the typical rate for it support
Reference https://professionalsecurity.co.uk/job/service-helpdesk-coordinator/
About the role
Service Helpdesk Coordinator Hertford Area £35,000 per annum
What You’ll Do:
– Scheduling engineers for client callouts and service visits- Managing job entries and updates via bespoke CRM- Coordinating with Project Managers, Operations and other teams- Processing completed jobs and arranging follow-up visits- Liaising with sub-contractors to ensure SLA compliance- Handling permits, equipment orders, and client communications
What You’ll Bring:
– Proven experience in a coordination, scheduling, or service desk role- Exceptional organisational skills and meticulous attention to detail- Ability to juggle multiple tasks and stakeholders effectively- Strong communication skills and a proactive mindset- Confidence working in an office-based environment using scheduling systems
What We Offer
– £30K – £35K DOE- Modern, purpose built office facilities with a fully equipped kitchen and breakout area- Free parking onsite- Team events such as; summer BBQ, Christmas party
For more information please contact: [email removed] or T: [phone removed]
Reference: https://professionalsecurity.co.uk/job/service-helpdesk-coordinator/ · Posted 3 weeks ago · Closes 17 Aug 2026 · Listed via PROFESSIONAL SECURITY DOOR SUPERVISION LTD
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