MillsHill Recruitment Limited
Technical Support Manager
Technical Support Manager at MillsHill Recruitment Limited, based in Canterbury, South East England, paying £40,000 - £45,000 per annum. This is a permanent role.
- Pay
- £40,000 - £45,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Canterbury, South East England
- Closing date
- Sector
- IT Support
About 6% above the going rate for it support
Reference 57479160
About the role
Technical Support Manager
Helpdesk, Service Desk, Networking, TCP/IP, DNS, DHCP, VLANs, BGP, routing, switching, NAT, firewall
My client is a fast growing Service Provider that have a requirement for a proven Technical Support Manager. As Technical Support Manager you will be responsible for leading and developing the Service Desk function. This role bridges front-line support and senior management, owning the performance, culture and continuous improvement of the support teams. The Technical Support Manager is accountable for service quality, team capability and customer satisfaction, whilst maintaining a hands-on understanding of the technical environment. This role lives and breathes the company values.
You will maintain a strong working knowledge of ISP technologies including broadband, leased lines, Ethernet, 4G/5G, fixed wireless, VoIP, managed VPNs and SIP services. Provide technical guidance and escalation support to Service Desk on complex incidents. Proven technical knowledge with TCP/IP, DNS, DHCP, VLANs, BGP, routing, switching, NAT, firewall.
This is a great opportunity for a Technical Support Manager to join a fast growing company at a very exciting time. Genuine opportunities for growth and career development.
Technical Support Manager
Helpdesk, Service Desk, Networking, TCP/IP, DNS, DHCP, VLANs, BGP, routing, switching, NAT, firewall
Helpdesk, Service Desk, Networking, TCP/IP, DNS, DHCP, VLANs, BGP, routing, switching, NAT, firewall
Helpdesk, Service Desk, Networking, TCP/IP, DNS, DHCP, VLANs, BGP, routing, switching, NAT, firewall
MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment LtdReference: 57479160 · Posted 4 hours ago · Closes 2 Dec 2026 · Listed via MillsHill Recruitment Limited
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