Food & Beverage Manager

We are looking for an energetic and commercially minded Food & Beverage Manager to lead the F&B operation within a busy Entertainment & Leisure venue.

You will take ownership of the day-to-day food and beverage function, ensuring customers receive excellent service, high-quality products and a consistently enjoyable experience.

This is a hands-on role where you will be expected to lead from the front, working alongside the team during busy trading periods while maintaining strong standards across service, safety, stock control and profitability.

You will also play a key role in coaching and developing the F&B team, creating an engaging environment where employees feel motivated to deliver their best.

What You'll Be Doing

• Take responsibility for the day-to-day operation of the Food & Beverage department.
• Lead, motivate and support the F&B team to deliver consistently high standards of service.
• Ensure customers receive a welcoming, efficient and enjoyable experience.
• Maintain excellent standards across food preparation, presentation and beverage service.
• Train new and existing team members across all areas of the F&B operation.
• Ensure all brand, quality and safety standards are maintained at all times.
• Manage stock levels, ordering, deliveries and stock control procedures.
• Monitor wastage and implement effective controls to minimise unnecessary costs.
• Maintain accurate administration relating to HACCP, food safety, stock management and compliance.
• Prepare and manage team rotas while ensuring appropriate staffing levels across peak and quieter trading periods.
• Work closely with the General Manager to achieve and exceed revenue and profitability targets.
• Monitor departmental KPIs and take action to improve performance where required.
• Identify opportunities to increase F&B sales and average customer spend.
• Ensure all Health & Safety and food hygiene procedures are followed.
• Maintain a clean, organised and safe working environment.
• Deal with customer feedback and resolve any issues quickly and professionally.
• Support recruitment, onboarding, training and performance management within the department.
• Create a positive and engaging team culture that encourages excellent customer service.