HR Case Manager

We are looking for an experienced HR professional to join the University of Cambridge as an HR Case Manager, specialising in complex employee relations casework.

This is a key role within the HR Case Management team, providing expert advice and managing a portfolio of sensitive and high-risk cases across the University.

We encourage early applications as they will be reviewed on a rolling basis. The vacancy may close before the advertised deadline if a sufficient number of suitable applications are received.

About the role

You will manage complex formal employee relations cases, including disciplinaries, grievances, appeals and Employment Tribunals, ensuring they are handled fairly, consistently and in line with policy and employment law.

Working closely with HR Business Partners, managers, trade unions and Legal Services, you will assess risk, provide expert advice, and support effective resolution of cases.

You will also contribute to policy development, service improvement and knowledge sharing across the HR community.

What you will be doing

Managing a portfolio of complex and sensitive employee relations cases
Providing expert advice on employment law, policy and best practice
Assessing risk and supporting Employment Tribunal activity where required
Working collaboratively with stakeholders, including HRBPs and trade unions
Coaching managers and contributing to training and guidance
Supporting continuous improvement of HR case management processes

We are looking for someone who has

Strong experience in employee relations within a complex organisation
Proven ability to manage high-risk and sensitive casework
Up-to-date knowledge of UK employment law
Excellent communication, judgement and influencing skills
A proactive, organised and solution-focused approach
CIPD qualification or equivalent experience

Please review the 'Further Information' document for more details of the role and the skills we are seeking.

Why join us?

Alongside working in a collaborative and supportive environment, the University of Cambridge offers a range of excellent benefits, including:

Development opportunities such as LinkedIn Learning, job shadowing and career pathways.
41 days annual leave (including bank holidays) and a highly competitive pension scheme.
Hybrid working with flexibility in how you arrange your office days.
A wide range of discounts at local retailers and thousands of national brands.
Health and wellbeing support, including discounted gym access and the Staff Counselling Service.

We welcome applications from individuals who wish to be considered for flexible working arrangements.

How to Apply

For this role, all applications will be managed by Spirehouse Recruitment. To apply, please send your CV to [email removed]

For further information about the role, please contact Abbie Carr (Executive Consultant), [email removed]

Closing date: Friday 30 October 2026

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check.