Administrative Support Officer

Administrative Support Officer

This is a role for someone who can provide calm, reliable administrative support to the Pastoral team so students receive timely, accurate help and staff have the information they need. You will manage student records, support admissions and Year 6 transfer activity, organise meetings and parents' evenings, and be a clear, friendly first point of contact for pupils and parents each day.

What you'll be doing

- Provide general administration for the Principal, SLT and Pastoral staff, including room bookings, hospitality, appointment cards and meeting set-up.

- Maintain accurate student records on Arbor and Custr and ensure data is kept up to date and confidential.

- Support Year 6 transfer work and in-year admissions to maximise successful enrolment in Year 7.

- Organise and administer parents’ evenings, school photographs and one-to-one tuition session bookings.

- Answer calls from parents, other schools and agencies and act as the link into the pastoral system.

- Support small-group or individual work to address academic or pastoral concerns and help with educational visits administration.

- Keep accurate records of medication administration in line with school policy and legal requirements.

- Undertake lunch duties (13:20-14:00), be willing to act as a First Aider on a rota (training provided), and complete other duties appropriate to the grade.

What we're looking for

Essential

- GCSE or equivalent including at least Grade C in English and Mathematics.

- Experience working in a school or other educational setting.

- Good written and verbal communication and listening skills; able to maintain a calm, respectful manner with students and parents.

- Knowledge of safeguarding procedures and child protection.

- Proficiency in Excel and confidence using MIS and other IT systems to produce basic reports.

- Reliable, trustworthy and able to handle confidential student data in line with data protection requirements.

About the team

You will be part of the Pastoral team, reporting to the Attendance Manager and working closely with the Student Support Manager, Pastoral and Curriculum staff and the wider administrative team to support students and families.

What we offer

- Personalised CPD and regular feedback focused on development.

- Support for workload and staff wellbeing, including a two‑week October half term.

- Opportunities to collaborate with primary and secondary colleagues across The Challenge Academy Trust.

- Consideration of applications from ECTs and those wishing to job‑share.

- Access to the Teachers Pension Scheme

- Access to TCAT+, our Reward, Recognition and Wellbeing platform, including access to retailer discounts and benefits, car lease scheme, discounted healthcare cash plan, cycle to work scheme, Employee Assistance Programme, and other online resources to support physical, emotional, professional, financial and social wellbeing.

- Access to a comprehensive CPD framework through ‘Education Connect’, our professional development arm, and online resources from the National College’.

- An environment where employee health and wellbeing are actively supported and promoted.

- A supportive and inclusive working environment where safeguarding is a core priority

- Job-share requests considered.

- On-the-job training for first aid and role-specific systems.

About us

Padgate Academy is part of The Challenge Academy Trust (TCAT) and is located in Warrington. In May 2023 the school was judged 'Good' in all categories by Ofsted. The academy promotes PRIDE values: positivity, resilience, integrity, determination and endeavour.

**Padgate Academy is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All offers of employment are subject to satisfactory references, qualifications, experience checks, medical clearance, enhanced DBS checks, social media checks, and documentary evidence showing your entitlement to work in the UK.**