Army - Information Support Officer

Job summary

Army Training Centre Pirbright (ATC(P)) is a dynamic and fast-paced military training establishment responsible for delivering initial military training to Army recruits. We are seeking a highly organised and proactive Administrative Officer to join the Information Hub (IHUB) team.

Reporting to the Information Support Officer (ISO), you will play a key role in supporting the effective management of information and digital services across the unit. Working closely with the Senior Information Officer (SIO), Information Manager (IMgr) and Information Support Officer (ISO), you will help ensure that information, records, IT assets and collaborative working tools are managed efficiently and in accordance with MOD policies and procedures.

This is an excellent opportunity for an organised administrator with strong IT skills who enjoys working with a wide range of stakeholders and contributing to the smooth running of a busy organisation.

This position is advertised at 37 hours per week.

Job description

Main Role Responsibilities:

• Maintain and update the SharePoint Team Site for ATC(P).
• Account for all ModNET assets for Alexander Barracks.
• Account for all Communication Equipment for Alexander Barracks.
• Advise on the effective use of IT applications available within the unit.
• Advise users on the advantages and capabilities of collaborative working.
• Manage unit electronic Ways of Working in accordance with local IM plan.
• Where delegated by the Information Support Manager (ISM) managing records.
• Assist with all MODNET moves and infrastructure & act as Authorised Demander and Local Security Officer
• Advise on ad hoc IT queries as they arise.
• Assist in management, control and administration of hardware and removable media.
• Act as 'Training Administration Finance Management Information System (TAFMIS) Manager creating and managing accounts.
• Assist with all contractors on site dealing with telecommunications and electrical works relating to IT Infrastructure hardware.
• Carry out duties commensurate with the appointment and MOD Civil Service grade required by Line Manager or Chain of Command.

Person specification

Essential skills cirteria:

• Good administrative and organisational skills, with the ability to manage competing priorities.
• Strong IT skills, including experience using Microsoft Office applications.
• Excellent communication and customer service skills.
• The ability to maintain accurate records and work with attention to detail.
• A proactive and flexible approach to work.
• The ability to work effectively both independently and as part of a team.
• Strong interpersonal skills and the ability to build positive working relationships with a wide range of stakeholders.

Desirable Criteria:

• Experience of SharePoint administration or content management.
• Previous experience in information management, records management or IT administration.
• Knowledge of MODNET, Defence digital systems or military administrative processes.
• Experience of asset management or maintaining equipment inventories.
• An understanding of data protection, information security and information management principles.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Changing and Improving
• Making Effective Decisions

We only ask for evidence of these behaviours on your application form:

• Managing a Quality Service

Benefits

Alongside your salary of £27,866, Ministry of Defence contributes £8,072 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other benefits for Army civil servants include:

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Highly competitive pension scheme
• Personal and professional development of skills
• Alternative working patterns for many roles
• Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
• Enhanced parental and adoption leave
• 6 days special leave per year which can be used for volunteering activities
• Learning and Development
• Free On-site parking
• On-site Café and Coffee Shop
• Free use of the gym facilities, including the swimming pool

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

Please note:

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

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