Contact Worker - 20 hours per week (Afternoons) - 2 posts

Starting salary for this role is £30,518 (pro rata for part-time colleagues)

This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.

Learn more in our ‘More than just a job’ brochure on our careers site.

Role Purpose

The Family Time Service has been set up to arrange and facilitate all supervised sessions for our children in care. The aim is to provide a safe space for children to spend time with their parents and wider family members, whether that is at the family resource centre or in a community setting. We have a dedicated team of experienced contact workers whose role it is to make sure the children are safe and enjoy time with their families.

Main Responsibilities

To carry out supervised contacts at named venues or in the community. This is to include transporting children to and from contact where required.

To observe & record all sessions of work undertaken in a clear, precise, factual & timely manner and urgently report any concerns to the allocated social worker and the Contact Service.

To ensure all plans, reports, databases, case recordings, files and all other administrative tasks relevant to the service are maintained to a high professional standard in accordance with the Directorate's guidance and that communication with colleagues in other services/agencies is appropriate, current and accurate.

The Ideal Candidate

Experience of working with children/young people & families.

A non-judgmental and non-discriminatory approach at all times.

Experience of dealing with difficult situations in a calm, supportive and caring manner.

A sensitive approach to working with children and their families.

Experience of working with children/young people with physical/learning disabilities.

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

At BCP Council, inclusion is more than a promise – it’s how we work.

We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.

From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.

It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.

Our Benefits

A Place to Thrive – Join BCP Council

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP

Be the difference - Join an organisation that values you

More About us | Working for BCP

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check.