Sales Office Administrator

Our client is looking for a proactive and organised individual to join their team as a Sales Office Administrator.

Company: Japanese food company

Start Date: ASAP

Specific Roles

Sales Order Processing and Customer Service

• Enter and process sales orders for all customers, liaising with logistics warehouses in the UK and the Netherlands, and issue final invoices upon receipt of CMR

• Prepare and completion of all documentation needed for customs (COA, Export Certificate, Health Certificates, etc)

• Completion of product forms/ promotion forms except for quality-related information

• Maintenance of clear records for each customer file, internal and customer’s systems, updating any changes to individual procedures

• Respond to various enquiries from customers

• Ensure compliance with export and international trade requirement

• Assisting sales managers when needed

• Monitor payment status for pending orders with payment issues

Logistics arrangement

• Daily communication with our warehouses and troubleshooting logistic/supply problems

• Coordination with sales team re allocation of stock if shortage occurs, and set up rationing plan

• Working closely with our current transport companies, to ensure that deliveries are made on time and in full.

• Comply with customer-specific Incoterms requirements.

   

Essential Requirement

• Fluent written & spoken English

• Previous experience of administration work

• Friendly and positive with customers

• Proactive problem solver

• Excellent communication skills and flexible thinking

   

Additional Requirement

• Fluent written & spoken Japanese, other languages desirable

• Experience handling complex export documentation.

Unfortunately, no visa sponsorships are available.

Only shortlisted candidates will be contacted. Thank you and I look forward to your application!

#LI-JACUK #MT