Sales Team Administrator

Cumbria, UK Global 4 Communications Ltd

Ready for your next challenge?

Are you highly organised, detail-driven and ready to build your career in a fast-growing technology business? Do you thrive in a social, energetic office where no two days are the same?

At Global 4, we re looking for a proactive and motivated Sales Team Administrator to join our thriving team and play a key role in supporting our busy sales function. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, loves solving problems and takes pride in delivering exceptional support to both colleagues and customers.

With ongoing company growth, this newly created role offers fantastic long-term career development within an ambitious and forward-thinking business.

About Global 4

Global 4 provides businesses across the UK with innovative technology solutions including cloud telephony, IT services, CCTV & security, mobiles, connectivity and energy solutions.

Known for delivering outstanding customer service, we proudly maintain a near five-star Trustpilot rating alongside ISO 9001, 14001 and 27001 accreditations. As our customer base continues to grow, we remain committed to investing in our people, culture and future opportunities.

What You ll Be Doing

As part of our Sales Administration team, you ll help keep our sales operation running smoothly while delivering an exceptional customer experience throughout the client journey.

Key responsibilities include:

Supporting the sales team with day-to-day administration and coordination

Processing and confirming new customer orders

Raising and monitoring tickets for the sales team

Logging and tracking customer fault tickets alongside the Service Desk

Managing departmental inboxes and allocating tasks efficiently

Maintaining accurate CRM records, documentation and customer databases

Supporting reporting requirements and monitoring deal progression

Updating quotations and reissuing customer paperwork

Scheduling meetings and managing room bookings

Raising purchase orders and completing associated administration

Supporting customer onboarding and handovers to Account Management

Handling incoming calls and directing enquiries appropriately

Collaborating with internal teams to ensure a seamless customer journey

What We re Looking For

We re looking for someone who is organised, enthusiastic and eager to grow within a supportive team environment.

You ll ideally have:

Excellent organisational and multitasking skills

Strong attention to detail and accuracy

Great communication and interpersonal skills

A collaborative and positive approach to teamwork

Confidence using Microsoft Office including Word, Excel, Outlook and PowerPoint

The ability to prioritise workload in a busy environment

Strong numerical and administrative skills

What s In It For You?

At Global 4, we believe great work deserves great rewards. Alongside a supportive and social culture, you ll benefit from:

25 days holiday plus bank holidays

Additional annual leave with length of service

50% off broadband (completely free after two years!)

Company Growth Share Options Scheme

£250 Bright Ideas Scheme

Employee Recognition rewards and team days out

Buy & Sell Holiday Scheme

Death in Service benefit

Friday fridge and regular company lunches

£1,000 Refer-a-Friend Scheme

Fun team incentives

Paid charity leave