Business Analyst

Contract: Initial 6 months
IR35: Inside IR35
Locations: Manchester, London or Leeds
Working Pattern: Hybrid - combination of onsite and remote working
Day Rate: Competitive / dependent on experience

We are looking for an experienced Business Analyst to join a major digital transformation programme within the NHS on an initial 6-month contract.

Working as part of a multidisciplinary digital team, you will play a key role in understanding complex business and user needs, analysing existing services and processes, and helping to shape the design and delivery of improved digital services.

You'll work closely with Product Managers, Delivery Managers, User Researchers, Designers, technical teams and NHS stakeholders to translate complex requirements into clear, actionable outcomes.

Key Responsibilities

• Gather, analyse and document complex business and user requirements.

• Work with stakeholders to understand current processes, challenges and opportunities for improvement.

• Map as-is and to-be processes, identifying gaps, dependencies and opportunities for transformation.

• Facilitate workshops, interviews and discovery sessions with a range of stakeholders.

• Translate business needs into clear requirements, user stories and acceptance criteria.

• Work closely with Product Managers and multidisciplinary delivery teams to support backlog development and prioritisation.

• Analyse complex information and communicate findings clearly to technical and non-technical audiences.

• Identify and manage requirements, risks, assumptions, issues and dependencies.

• Support digital services throughout the delivery lifecycle, from Discovery and Alpha through to Beta and Live.

• Champion user-centred, evidence-led approaches to service transformation.

Skills & Experience

We're looking for candidates with:

• Strong experience working as a Business Analyst on complex digital transformation programmes.

• Previous experience working within the NHS or healthcare sector.

• Good understanding of NHS environments, stakeholders and the complexities involved in delivering healthcare services.

• Strong business process mapping and requirements-gathering experience.

• Experience producing user stories, acceptance criteria and other Agile delivery artefacts.

• Experience facilitating workshops and engaging with senior and operational stakeholders.

• Strong knowledge of Agile delivery and user-centred design (UCD) approaches.

• Experience working within multidisciplinary digital teams.

• Excellent analytical, communication and stakeholder-management skills.

• Experience of GDS and/or NHS digital service standards would be advantageous.

Working Arrangements

The role can be based from Manchester, London, or Leeds, with hybrid working across office/client locations and home. Candidates should be comfortable working onsite when required as part of the programme's hybrid working model.

This is an initial 6-month contract, Inside IR35, offering the opportunity to contribute to a significant NHS digital transformation programme and the development of services that directly impact patients and healthcare professionals.

If you're an experienced Business Analyst with strong NHS experience and are looking for your next contract, please apply with your latest CV, availability and day-rate expectations.