DevOps Engineer

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

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HMRC is transforming the UK’s tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission.

We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact.

CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC’s wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities.

Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.

Job description

As a DevOps Engineer, you'll join an agile team to deliver software for Cloud Services and Dynamics, using best practices and industry standards. Collaborating with Senior Developers and stakeholders, you'll build and configure solutions that meet business needs.

Your role includes supporting development processes—managing tools, testing environments, code control, and automating systems.

You'll contribute to new service offerings for HMRC by supporting infrastructure deployment and management across programs, working closely with technical teams to deliver and maintain solutions quickly and efficiently.

Person specification

Role responsibilities can include any or all the following disciplines across the full range of duties:

• Manage time efficiently and prioritise workload independently.
• Develop, maintain, and share technical knowledge within the team.
• Collaborate with colleagues in the LEADS Guild to deliver solutions within specified timelines and coordinate with staff across Operations, Database, Test, and Business Teams.
• Support live systems as required, establish and maintain development environments, and resolve incidents and issues promptly.
• Escalate identified risks and issues to Senior Developers when necessary.
• Conduct impact analysis and provide estimates for enhancements or changes; participate in peer reviews and consult Senior Developers for clarification as needed.
• Build, test, document, and implement solutions according to the Delivery Framework and comply with team quality standards.
• Develop and test code modifications following program specifications and established testing strategies.
• Assist test teams during testing cycles and prepare documentation to support changes in the live environment.
• Release code changes into the production environment according to best practices and organisational procedures.

The role requires regular, rostered on-call and out-of-hours support for 24/7 services within 12 months, including support during infrastructure enhancements.

Essential Criteria

• Strong Linux/Unix system administration skills.
• Practical experience with at least one cloud platform (AWS/Azure).
• CI/CD pipeline development (GitHub, Gitlab CI Jenkins, Azure DevOps).
• Familiarity with infrastructure-as-code tools (Terraform, CloudFormation).
• Containerisation skills (Docker) and orchestration experience (kubernetes).
• Basic scripting (Python, Bash, PowerShell).
• Experience with monitoring and logging tools (Prometheus, Grafana, CloudWatch ELK, etc).
• Use of DevOps tools (Jira, Confluence, Artifactory).

Desirable Criteria

• Ability to improve deployment workflows.
• Automation experience to minimise manual tasks.
• Understanding of secure infrastructure best practices.
• Support for reliability processes (incident response, reviews).
• Capability to mentor or share expertise within the team.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office Closures

If your location preference is for the following site, it’s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

For more information on where you might be working, review this information on our locations (opens in a new window)

This site is:

• Telford Plaza, Telford - moving to Parkside Court, Telford

You will be given more information about what this means at the job offer stage.

Leeds Location

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.

Benefits

Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visit