Admin Officer

Admin Officer (AO)
Location: Northampton (85-87 Ladys Lane, NN1 3HQ)

* Pay: £12.86ph, increasing to £13.25 after 12 weeks
* Working pattern: Mon-Fri, 9-5
* Assignment length: 6 months, with possibility of extension
* Clearance: Basic DBS
* Interview style: Face-to-face interviews
* On-the-job training will be provided

If you're someone who thrives in a fast-moving, people-facing environment-and takes real pride in getting things right first time-this is a fantastic opportunity to support the smooth running of day-to-day court and tribunal administration. Hiring for a reputed client, this role offers structured on-the-job training, a supportive team, and the chance to make a visible impact for the public.

What you'll be doing:
* Preparing papers and files for court, tribunals, hearings and meetings
* Producing standard court/tribunal documents and drafting letters and correspondence to guidelines
* Managing key admin processes such as photocopying, filing, post opening and dispatch
* Creating and updating records on an in-house computer system and completing accurate data input
* Supporting listings and rota management, checking files, and ensuring materials are up to date
* Handling enquiries at the counter (face to face), and via phone and written correspondence
* Scheduling and preparing meeting rooms and supporting training/course logistics
* Clerking civil and family courts/tribunals and ensuring relevant documentation is available
* Processing casework documents (including claims, fines and fees, and legal aid details) with accuracy and speed
* Carrying out checks and verification against criteria, procedures and quality standards
* Producing basic statistical analysis reports and handling straightforward financial information where required
* Communicating professionally with court users, the judiciary, and external parties, providing excellent customer service

What you'll bring:
* Strong administrative ability and a careful, detail-focused approach to accuracy and quality
* Excellent customer service skills-calm, helpful, and polite in face-to-face and phone interactions
* Confidence working with computer systems for records, data input and producing documents
* Ability to work to targets for throughput and accuracy, especially during busy periods
* A flexible mindset and willingness to support ad hoc team needs across local office cover
* An interest in continuous improvement-using guidelines and discretion to suggest practical ways to improve

Ready to take the next step? Apply now to be considered for this Admin Officer (AO) opportunity in Northampton-we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.