Admin Officer

Administrative Officer
Location: Chelmsford
Pay Rate £12.86ph
Monday To Friday - Hybrid

If you're someone who takes pride in getting things *right first time*, enjoys working to clear procedures, and wants to support the smooth running of the justice system, we'd love to hear from you. Hiring for a reputed client, you'll join a team where organisation, service and continuous improvement make a genuine difference.
What you'll be doing:
* Prepare papers and files for court, tribunals, hearings and meetings, keeping information up to date
* Produce and draft standard documents and correspondence (including minutes, notes and reports) in line with guidelines
* Maintain accurate records and data input on an in-house system, including post opening and dispatch
* Support daily operations by clerking hearings and ensuring materials are available and correct
* Assist court users with enquiries (face to face, written and telephone), helping people navigate processes
* Contact relevant parties, schedule and organise as required, and support listing/rota arrangements
* Check and verify documents, records and information for quality, accuracy and compliance
* Assemble information for reporting and meetings, where source material may need interpretation and adjustment
* Carry out basic calculations and straightforward reporting (including statistics and reconciliation activities)
* Contribute to team problem-solving and help assess the impact of process changes
What you'll bring:
* Strong administrative capability with excellent customer service instincts
* Confidence working with procedures and guidelines, escalating complex issues appropriately
* Accurate, methodical approach to checking and verifying information and meeting workload targets
* Competent computer skills for record keeping and data input
* A flexible mindset-supporting ad hoc needs across local offices when required
* A "right first time" attitude with a willingness to contribute to continuous improvement
Additional information:
* You may have regular contact with court/tribunal users, including members of the Judiciary and the legal profession.
* Opportunities exist to exercise discretion and initiative within set systems and processes.
Ready to bring order, calm and clarity to a busy environment? Apply now and take the next step with a team that values service, accuracy and continuous improvement.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.