Manchester County Court Admin Officer

AO x2 - Court Administration (Operational Support)
Location: Manchester
Monday - Friday
Pay Rate £12.86ph

If you're someone who enjoys being the calm, reliable support behind the scenes, this is a role where your organisation and customer focus genuinely make a difference. Hiring for a reputed client, you'll help progress cases through the court/tribunal system while delivering a professional service to court users every day.
What you'll be doing:
* Progressing cases through the court/tribunal journey to support operational and service standards
* Preparing papers and files for hearings, meetings and tribunals, including handling and processing sensitive information accurately
* Creating and updating digital records, interpreting information on a court file and ensuring outcomes are accurately recorded
* Communicating with the public, judiciary, legal representatives and other agencies-supporting a smooth, efficient process
* Helping to keep proceedings running effectively, including preparing court/hearing rooms
* Acting as a first point of contact when required, meeting court users (including vulnerable witnesses) and providing essential support
What you'll bring:
* Strong customer service skills and confidence working in a service-led, customer-facing environment
* Good digital and administrative ability, with excellent attention to detail
* Clear, confident communication in person, over the telephone, digitally and in writing
* Organisational skills and the ability to multi-task in a busy environment
* Resilience and empathy when handling sensitive information and challenging situations
* Adaptability to work across office-based duties and in a court setting
Additional information:
* You'll be part of a team contributing to overall operational, performance and service targets
Ready to bring structure, care and professionalism to court support in Manchester? Apply now and take the next step in a role with real purpose.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.