2nd Line Support Engineer
Morson Group · Not specified, Middlesbrough
2nd Line Support Engineer at Morson Group, based in Not specified, Middlesbrough, paying £30,000 - £40,000 per annum. This is a permanent role.
- Salary
- £30,000 - £40,000 per annum
- Location
- Not specified, Middlesbrough
- Contract
- Permanent
- Posted
- 4 days ago
- Closes
- 7 Sep 2026
- Sector
- IT Support
14% below the typical rate for it support
Reference https://www.morson.com/jobs/it-and-digital/permanent/middlesbrough/2nd-line-supp
About the role
Job Description not available - reach out to cont
Location: Teesside – fully on-site
Salary: Up to £40,000
We’re looking for an experienced 2nd Line Engineer to join a growing technical team, providing hands-on support across servers, networking, Microsoft 365 and wider infrastructure.
This is a Service Desk-focused role, where you’ll take ownership of technical issues, troubleshoot effectively and provide a reliable point of contact for users and clients. You’ll also have the opportunity to develop your skills and progress towards more senior technical roles over time.
What we’re looking for:
- Proven 2nd Line experience across servers, networking and Microsoft 365
- Strong Windows Server administration skills
- Good understanding of DNS, DHCP, VLANs, switching, routing and VPNs
- Confident troubleshooting and problem-solving ability
- Clear communication skills and a professional approach to client support
- Experience working with structured ticketing and support processes
Experience with firewalls, Wi-Fi, Hyper-V/VMware, ITIL or PSA/ticketing systems would be advantageous.
If you’re a dependable, technically minded 2nd Line Engineer looking for a role with genuine progression opportunities, we’d love to hear from you.
act
Reference: https://www.morson.com/jobs/it-and-digital/permanent/middlesbrough/2nd-line-supp · Posted 4 days ago · Closes 7 Sep 2026 · Listed via Morson Group
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