Interaction Designer (Ref: 21175)

Job summary

Job description

Interaction Designer

Location: National*

Closing Date: 30th August 2026

Interviews: W/C 14th September

Grade:SEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**:

National: £42,914 - £46,182

London: £49,325 - £53,081

Working pattern: Full-time, Part-time, Flexible working

Contract Type: Permanent

Number of vacancies: 3

Vacancy number: 21175

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

We’re recruiting for Interaction Designers here at Justice Digital, Data and Science to be part of our warm and collaborative Prisons Digital team.

This role aligns against Interaction designer - Government Digital and Data Profession Capability Frameworkfrom the Government Digital and Data Framework

Our work as interaction designers at the Ministry of Justice is to transform the experiences of people who rely on our services, often at critical times in their lives. This is an opportunity for you to make a difference to people’s lives through design, to make a meaningful contribution to our design community and in turn the wider world of public service design.

You will be welcomed into a thriving design community and multidisciplinary teams. You will work alongside user researchers, product managers, software developers, and others to deliver world class, user centred services.

In addition to doing great work, we're creating a great place to work. We offer brilliant training opportunities, excellent kit, and support from expert colleagues. You'll also find flexible working, an inclusive culture, and a place where your opinion is valued. We strive to create an environment where everyone feels welcomed and valued.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.

• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service),plus 8 bank holidays and a privilege day for the King’s birthday.

• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.

• Employees are allocated 10% of their working time for personal and professional development.

• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.

• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

• Understand user needs and business objectives in highly complex
  service areas

• Develop design concepts that help reimagine how services can be delivered end-to-end

• Rapidly design and test digital prototypes with users

• Make design decisions in collaboration with the product team, senior stakeholders, and users

• Contribute to design standards and a design system, ensuring patterns and components are consistent, accessible, and easy to use

• Contribute to our Interaction Design and User Centred Design Communities of Practice

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• You have experience as a designer; you have a grounding in user-centred design, from concept to final delivery. You know which design tools and methods to use and how to bring an agile delivery team along with you.

• You can create high quality, compelling design concepts and artefacts.

• You are experienced in digital prototyping, for example in Figma or in HTML and CSS.

• You know how to design digital services in an inclusive and accessible way.

• You can listen to and interpret the needs of service users, technical and business stakeholders.

• You are a strong team player who enjoys working with and getting the best out of a multidisciplinary delivery team.

Willingness to be assessed against the requirements for BPSS clearance.

We welcome the unique contribution diverse applicants bring, and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from National: £42,914 - £46,182 and London: £49,325 - £53,081

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.

• Existing Civil Servants moving on a level transfer will retain their current