IT Technical Operations Manager (Data and Information)
National Savings and Investments
Driver and Vehicle Licensing Agency · Swansea, Wales
Head of Data Protection Policy and Police Support at Driver and Vehicle Licensing Agency, based in Swansea, Wales, paying £57,515 per annum. This is a permanent role.
Bang in line with the market for data entry
Reference 3d4093912bef44e2f4960c452aa9942495b916d1
Can you produce high-quality policy advice, communicating complex information clearly and confidently to senior officials, ministers and key stakeholders?
Have you successfully built influential relationships with senior leaders, government departments or external partners, helping to shape policy and deliver organisational priorities?
Are you politically aware, confident managing sensitive issues and risk, and committed to maintaining high standards of governance, including the appropriate handling of information, meeting security and data protection requirements?
If so, we’d love to hear from you!
The Data Protection Policy team plays a vital role in supporting the DVLA's engagement with ministers, the Department for Transport (DfT), and wider government stakeholders. Working at the centre of strategic decision-making, the team provides high-quality policy advice, and contributes to ministerial briefings and other sensitive correspondence that supports government and agency priorities.
Operating in a fast-paced and high-profile environment, the team works closely with senior leaders, policy colleagues, legal advisers, and external partners to ensure accurate, timely, and effective delivery. The team is responsible for driving policy development, managing risks, maintaining strong governance standards, and ensuring compliance with legislative, ministerial and departmental requirements. Through collaboration, expertise and innovation, the team helps shape policy outcomes and supports the Agency in delivering its strategic objectives whilst complying with it's legal obligations. The role also includes leadership for operational delivery of a range of key DVLA services to meet the specific requirements of the police and other law enforcement stakeholders.
Joining our department comes with many benefits, including:
Read more in the Benefits section below!
Find out more about what it's like working at DVLA:
DVLA roles: DVLA – Home , Civil Service Careers
You will lead the strategic direction of the Data Protection Policy and Police Support teams, providing expert advice and guidance on complex and high-profile issues. Build and manage effective relationships with ministers, senior officials, and key stakeholders to support policy development and legislative change. Ensure the delivery of accurate, timely, and impactful briefings, advice, and communications, representing the DVLA professionally in a fast-paced and politically aware environment. You will also manage the provision of critical services relied on by important government stakeholders.
Your responsibilities will include, but aren’t limited to:
Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.
For further information on the role, please read the role profile.Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
To be successful in this role you will need to have the following experience:
Qualifications
The successful candidate will be expected to undertake appropriate training in data protection disciplines as needed, and hold or be prepared to gain industry standard qualifications in this field. In this case, a willingness to undertake such training is required.
Additional Information
We welcome applications from candidates who can speak Welsh and English. Welsh language skills could be useful in this role, but it is not an assessment criterion, so it won’t put you at any disadvantage during recruitment if you aren’t a Welsh speaker. Please note that the application and assessment process will be held in English.
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Reference: 3d4093912bef44e2f4960c452aa9942495b916d1 · Posted 1 week ago · Closes 2 Sep 2026 · Listed via Driver and Vehicle Licensing Agency
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